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Customer Service Self Employed

Location:
Johannesburg, GP, South Africa
Posted:
January 15, 2018

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Resume:

PERSONAL DETAILS:

Identity Number : 780-***-**** 08 5

Date of Birth : 27 July 1978

Dependants : Two

Gender : Female

Marital Status : Divorce

Nationality : South African

Religion : Islam

Home Language : English

Other Languages : Afrikaans & Gujarati

Physical Address : 1085 Bhaga Street

Actonville

Benoni, 1501

Contact Details : (h) (011-***-****

(c) 083-***-****

Email: ac31ql@r.postjobfree.com

Driver’s Licence : Yes - Code 08

EDUCATION:

1996 Liverpool Secondary - Matric

Subjects passed: English, Afrikaans, Mathematics, Science, Accounting, Geography

QUALIFICATIONS:

October 2003

SAA

Basic Axres (Hons)

January 2003

SAA

Dangerous Goods Regulations (Hons)

September 2002

SAA

Verification of Travel Documents (Hons)

August 2002

SAA

Customer Service Standard

May 2002

SAA

Passenger Handling

September 2001

SAA

Awareness of dangerous goods by air, passenger handling and screening of staff

August 2001 – July 2003

SAA Technical

Airside Safety Rules and Regulations

July 1999

Damelin

Diploma in Bookkeeping (Cum Laude)

May 1997

Brilliant Computer Training College

Computer Skills: Word Perfect, Lotus 123, MS Dos, Basic Typing

WORK EXPERIENCE:

1.2016 – CURRENT SE DAJEE & ASSOCIATES

Title: Bookkeeping assistant

Duties:

VAT - calculations

PAYE - payroll

Liaising with clients

Liaising with SARS

E-FILING

Registering companies with SARS ( VAT, UIF etc.)

Reference: Shenaaz Behra

Contact no: 084-***-****

2.2004 – 2015 SELF EMPLOYED ( Home Business )

Branded Sleepwear

3.2001 – 2004 SOUTH AFRICAN AIRWAYS

Title: Customer Service Agent – Domestic Departures

Duties:

Check-in of passengers

Boarding of passengers

Customer service agent

Team leader

Creating duty rosters and managing staff

Managing assisted passengers and un-accompanied minors

Reference: Lee-Anne Adams

Contact no: 082-***-****

4.1997 – 2001 LEVITTS CAR RADIO

Title: Girl Friday

Duties:

Debtors control

Creditors control

Responsible of staff salaries and wages

Stock control

Managing of staff

Invoicing

General administration

CONSIDERED STRENGTHS:

Excellent administrative and organizational skills

Cope well under pressure and meeting deadlines

Take initiative and responsibility

Well organized and versatile

Can work as a team player as well as independently

Communicate well on all levels

Reliable, honest and punctual

OTHER COMMENTS:

My work experience as well as managing a home business has empowered me with the knowledge and skills to multi-task, deal with a variety of customers, strong interpersonal skills, accounting skills, the use of different sales techniques, operating a business optimally and improve on the overall management of a business. I wish to further my career in an environment where I can gain more knowledge and make a positive contribution.



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