Ibtissam Ghara

*** ***** ***. ********** *****, CA 92648

Tel: 949-***-**** ac31qf@r.postjobfree.com

Profile:

Result -oriented, dependable professional excels in fast paced environments as well as supervising and motivating staff to increase productivity to the company profitably and committed to excellence. Top notch assistant with 12 year of experience business relations and projects. Served as primary point of contact for and liaison between management, sales teams, personal, client and vendors.

Swango Insurance Services. 2007-2017

Commercial Account Underwriter

Servicing Worker’s Compensation Accounts with premiums of $ 500k and up.

Maintained a 98% renewal retention rate during a softening market.

Secretarial work for Dana Swango

American State university. 2013-Present

Secretarial duties for The Dean

Student recovery fund management

Faculty meetings and agenda

maintain student and faculty record

Loss prevention and Insurance administration

PR school events venues and seminars

Superior Access Insurance Services.2005-2007

Elite Client Services support administrator

Created and implemented stable infrastructure to new departments aimed at benefiting our elite clientele..

Updated all legal documentation specific to elite client services on an ongoing basis.

Played as key role in process development for the sales team. Including weekly reports to track client revenue and performance.

Probind Insurance Services 2001-2004

Property and Casualty Customer Sales.

Prepared proposals for prospective clients.

Advised clients regarding auto and homeowners insurance options.

Provided assistance with all issues arising from a client’s insurance policy.

Assisted in implementing training material.

Skills:

Word, Excel, Outlook, Office XP, Salesforce, AMS, SMS.

Multi-lingual- English, French, Arabic

Education:

1996 Harrison High school, MI 1997 Oakland Community college, MI

1997 Oakland Community college, MI

Contact this candidate