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Manager Data

Mumbai, Maharashtra, India
January 15, 2018

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Mohammad Zakir Khan


Professional Experience: A professional with 4.5+ years of extensive experience in managing of Data Center infrastructure as a Backup Administrator.

Technical Expertise: Handle complex IT infrastructure projects in an enterprise environment, worked on Physical Tape Libraries, Media Servers, Dedupe Server installation and DP up-gradation. Hands on in HP Data Protector and enthusiastic to learn other tools & Technologies as well.

Expertise in HP Data Protector in configuration of all three types of Backup & Restoration polices, troubleshooting backup failure and Library related issues along with media management.

Creating Backup Policy for new Jobs (B2D or Direct to tape) and backup Schedule as per requirement.

HP MSL- 4048/2024/8096/6480/6060 Tape Library & StoreOnce SOS.

Basic Knowledge of VMware, Windows Server 2003/08, LINUX Operating Systems.

Basic Knowledge of Hitachi & HP Storage Technologies (Hitachi HUS VM, HP Storage Works.

Managing Storage, Performance check, Backup/ Recovery and Data management solutions in production environment.

Work Experience:

Current Employment Details:

Company Name: Rave Technologies Pvt. Ltd

Working Period: March 2017 to Present

Designation Windows Server Analysis

Current Location Mumbai, Maharashtra

Co-coordinating with other teams (Web, Hardware, DB, and Data Center) to ensure smooth operation.

Setup and configure Data Protector server/client and tape libraries.

Monitor daily Data Protector activity and reporting to proactively avoid issues

Modify and optimize backup schedules.

Troubleshoot and resolve missed and failed Data Protector Backups.

Interface with vendors for escalation of issues.

Minor Upgradation of Data Protector Software and modifies Spec and procedures.

Managing data protection/backup/restoration and storage solutions.

Installation/Uninstallation, if required then Install them locally/offline and troubleshooting backup software (HP DP) on a number of operating systems such as Windows, LINUX & UNIX Servers.

Knowledge of HP Backup Navigator Reporting tools.

Daily backup dashboard report preparation. Alerts and backup reports configuration

24/7 Support in a datacenter environment.

Roles and Responsibilities:

Backup Roles:

HP Data Protector Cell Manager & Agents installation and configuration on heterogeneous Platform.

Installation/Configuration/Troubleshooting of Integration Services with Microsoft Exchange Server, Microsoft SQL Server, RMAN, SAP R/3, and with Virtual Environment (VMware/Hyper-V) along with File System Backup jobs.

Exchange Server Single mailbox recovery using Exchange GRE and Full Exchange DB restore.

HPDP Version upgrades (7.xx to 9.0 and 9.xx to 9.09) on Windows and Linux platform.

Installing site-specific patches and fix patches wherever applicable.

Adding Servers/VMs to existing backup job group or creating new backup Job.

Monitoring and Troubleshooting StoreOnce (B2D) and Tape Library issues.

Monitor and resolving issues of backup failures in HP Data protector.

Worked on HP Data Protector Version 7.xx, 9.06, 9.08 and 9.09.

Preparing daily Backup checks for all customers to monitor the status of Backups.

Restores of single VM and file level restore using VMware GRE WEB-Plug-in.

File level restore, Exchange Restore (2007/2010) using both GRE and using direct tool.

Working on Library issues (Like Verify Medias, Import/Export, Recycle, Pool Creation, maintaining life cycle, Media Move operation, Drive Cleaning, Power-cycle Drive, Reboot library, Firmware version upgrade).

Call logging with HP Software Support and providing logs.

Backup/Copy jobs creation and scheduling in HP Data protector.

Configuring Reports in HP Data Protector & HP Backup Navigator tool and generating automated or custom reports as per requirement.

Reporting to respective onsite coordinator for Major issues/Observations

Knowledge of B2D Backup and configuring scheduled/Port Copy jobs for them.

Manager Backup schedules and set a protection scheme on media.

Backup policies & Media pools configuration and media allocation and troubleshooting.

LAN & SAN backup configuration and troubleshooting.

Interactive Backup Copy & Adhoc policy configuration.

Read backup logs to verify a successful backup and restore process.

Wellness test in MSL Autoloader & MSL 2024/4048/8096/6480/6060 tape library.

Troubleshooting on backup/restore related issues along with vendor if required.

Day to day user handling of user requests on Backup/Restore.

Backup software repository implementation/Reinstall on client server.

Maintain day-to-day documentation with respect to Backup operations.

Responsible for Media Management & generating weekly and monthly report and Offsite media management operations.

Problem Management to eliminate repetitive failures.

Hands on experience on ITIL process, Incident and Change management process.

Troubleshooting on backup/restore related issues along with vendor

Previous Employment Details:

Company Name Wipro Limited

Time period February 2016 to March 2017

Designation Backup Administrator

Company Name PC Solutions Pvt. Ltd.

Working Period June 2013 to February 2016

Designation Customer Support Engineer

Ticketing Tools:

Service Now- Monitoring tools for INCIDENT tickets.

DW Web- Monitoring tools for ITSC/IMAC tickets.

VMware Service Manager.



Bachelor in Technology (Information Technology) in 2011 from UPTU.

Intermediate & High School in 2006 & 2004 respectively from U.P. BOARD.

Personal details:

Father’s Name : Mohammad Sabir Khan

Date of birth : June 20, 1989

PAN Card : BYPPK3470A

Current Add. : Mumbai, Maharashtra

Permanent Add. : Allahabad, Uttar Pradesh


I hereby solemnly certify that all the above information presented is true by the best of my knowledge and belief.

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