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Transportation Coordinator

Columbia, South Carolina, United States
January 16, 2018

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Keisha Brents

*** ****** **. *** ***

Columbia, SC 29203

Telephone: 803-***-****


OBJECTIVE: To obtain a position where I can utilize my strong organizational skills, educational background and ability to work well with people.


Graduate of Western Kentucky University, Bowling Green, KY with a

Bachelor of Arts in Anthropology, with a minor in Health Education


Three years of direct client based experience

Four years of Customer Service Experience

Excellent verbal and written communication

Advanced level of proficiency using Microsoft applications

Strong analytical and problem solving skills


Cardinal Logistics Management- Transportation Coordinator, August 2014-Currently

• Booking and scheduling shipments with various vendors

• Tracking shipments and resolving issues

• Negotiating shipping rates

• Developing and maintain vendor relationships

• Maintaining office organization and efficiency

• Collecting driver trip information in order to efficiently and effectively execute payroll

• Creating and submitting invoices to ensure prompt payment for various services provided.

YRC Freight- Operations Support Specialist, March 2012- July 2014

• Ensure that team follows company policies and procedures.

• Coordinate with team to plan and execute various projects.

• Assign daily workload to team members and ensure to meet deadlines.

• Processes documents and operates document imaging equipment.

• Coordinate customer requests with the dispatcher for proper service expedition

• Completes corresponding paperwork for OS&D (overages, shortages, and damages) and refused freight following established procedures.

UPS- Seasonal Auditor/Administrative Assistant, November 2011-January 2012

• Copying forms, grading, tracking, coordination of training

• Prepping for following day

• Assist co-chairs with meet & greets

• Word processing, data entry, auditing documents

• Assisting managers with peak duties

ShopNBC- Senior Customer service/order capture representative, August 2008-July 2011

•Answering incoming calls to assist customers and inputting customer orders in Oracle

•Researching customer inquiries and entering notes in the system to facilitate assisting the customer

•Completing follow up outbound calls as needed to keep customers informed

•Maintaining and articulating a thorough knowledge and skill base of policies, procedures and computerized information systems

•Providing a superior customer service experience to customers

Park Place Recovery Center- Residential Associate, August 2005 – March 2008

•Providing supportive interventions to persons in a 24-hour mental health facility

•Administering medication & taking vitals

•Transporting to various activities

•Answering incoming calls at the Nurses Station

•Charting client progress and follow up procedures

•Monitoring Clients

•Performing Clerical Duties


Tina Loges

Transportation Safety Supervisor

120 Belk Ct

Blythewood, SC 29016

803-***-**** opt 1

Randall Cline

Terminal Manager (YRC Freight)

300 New Porter Pike Road

Bowling Green, KY 42103

270-***-**** or 270-***-****

Dr. Kate Hudepohl

Former College Advisor

Western Kentucky University

1906 College Heights Blvd


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