Maintenance Manager

GARY A MACNEALY

**** ********** *****

Riverview, FL 33578

Phone: 727-***-****

Email: *********@*****.***

Fleet Maintenance Operations, Warranty Recovery, and Technical Services in the Public and Private Sectors.

Dynamic, imaginative, and innovative individual with proven fleet maintenance background. Broad-based experience within all areas pertaining to the operations of a vehicle repair facility. A history of promotions through effective leadership, knowledge, and determination. An ability to combine cost control, revenue growth, and process improvements through effective staff training and motivation.

STRATEGIC PLANNING TEAM-BUILDING BUDGETING/FINANCE

STAFF DEVELOPMENT FLEET OPERATIONS NEW/USED EQUIPMENT

Professional Experience

Hillsborough Area Regional Transit Authority

Fleet Maintenance Operations Administrator/Interim Fleet Maintenance Manager

1201 E 7th Ave, Tampa, FL

03/2015 - 11/2017

Supported 49 coaches and 13 express vans to include maintenance with technical requirements for the acquisition and disposal of vehicles, new technology, engineering changes, preventative and corrective based maintenance procedures, warranty program, specifications and statements of work in support of material acquisition and component rebuild. Managed service and component contracts, unleaded fuel program, and other fleet maintenance operation responsibilities.

Responsible for the Maintenance Department's warranty management program; tracking warranty start dates, terms, warranty claims procedures, work order completion for submission and ensures the credits are received by the agency. Submitted invoices to vendors for reimbursement claims.

Compressed Natural Gas (CNG) tank inspection program oversight; ensured all vehicles are in compliance with federal regulations.

Developed specifications in accordance with Original Equipment Manufacturer (OEM) and industry standards for the procurement of parts, fluids, and components. Developed configuration change documentation for OEM field changes, identified vehicles affected, assisted Fleet Maintenance with configuration change, implementation, and conducted quality assurance checks.

Prepared and reviewed specifications for new equipment purchases, attended vendor demonstrations, and analyzed and tabulated bids to determine lowest bid meeting specifications.

Oversaw contracts for engines, transmissions, tires, and grant lines associated with those contracts.

Researched, identified, and reviewed CNG, Diesel, and Bulk Fluid projected year's fleet operational needs.

Coordinated with other divisions and departments for the repair of vehicles, equipment, scheduled maintenance, unscheduled repairs, failures, upgrades, modifications, and change outs.

Accountable for accomplishing division goals and objectives; as well as providing assistance in developing fleet maintenance standard operating procedures (SOP), statements of work and technical support of equipment, and for fluid and parts.

Central Ohio Transit Authority

Warranty Compliance/ Vehicle Maintenance Supervisor

33 N. High St., Columbus, OH

06/2013 - 03/2015

COTA Warranty Compliance

Maintained active warranty claims by part, contract for OEM parts, and spare parts used on all vehicle maintenance assets.

Developed the plans and activities to improve the overall procurement program supporting Vehicle Maintenance and the specific language used through a collaborative effort with vendors and in-house buyers / procurement.

Reviewed specifications of equipment and fluids to be approved in use of COTA’s 308 coaches and para transit units.

The inspection of new COTA vehicles to insure they meet the specifications of the award contracts.

Proper documentation and storage of related contract specification and providing answers on any technical questions from other departments.

Developed reports and key performance indicators to help recover warranty dollars.

Fully implemented the Supplier Corrective and Preventive Action program, from initiation to resolution by failure analysis at the component level to improve supplier performance.

Ensured that preventive maintenance programs and inspections of Paratransit buses are accomplished in a timely and thorough manner; determined necessary repair actions, establishes repair priorities (Out of scope/OOS Classification).

Responsible for the ongoing development of COTA’s warranty program through collaborative efforts involving COTA’s Operational Divisions.

Coordinated the implementation of warranty based campaigns pertaining to COTA’s revenue and non-revenue fleets. Oversaw the execution and tracking of fleet defect and warranty based campaigns.

Processed all outside contractor warranty invoices to document warranty recovery by category and work order. Completed documents for contractor payment and authorization for all repairs completed not covered under warranty.

Coordinated continuous improvement processes for quality assurance with Vehicle Maintenance, Stores, and purchasing to audit parts inventory to identify cost savings while maintaining and/or improving quality.

COTA - Vehicle Maintenance Supervisor

Provided first-line supervision of bus maintenance activities to ensure the operational preparedness of 308 buses for meeting COTA's transit service commitments to the community.

Maintained a safe, reliable, clean, and cost-efficient fleet of vehicles to support the company.

Ensured proper use and care of physical assets and controlled costs.

Scheduled and reviewed Preventive Maintenance Inspections (PMI), monitored repairs and performed vehicle audits to ensure mechanics adhere to safety regulations and vehicle workmanship.

Reviewed trends of equipment, vehicle failures, and communicated improvement opportunities to Vehicle Maintenance Manager.

Ensured that all maintenance actions (bus defects and repairs, servicing, inspections, road calls, etc.) were properly documented with vehicle information and repair codes for input into the Maintenance Management System (MMS).

Followed-up with warranty paperwork procedures to ensure this process is done efficiently.

Monitored key expenses (e.g., fuel, replacement parts, tires, labor hours, equipment, etc.) to assist with identifying cost-saving strategies.

Coordinated necessary repairs with other Maintenance Shops and/or corresponded with Parts Department as necessary to accomplish maintenance activity; established work schedules and assigned personnel to effectively carry out required work.

Identified proper work methods/processes and ensured that these are being met.

Maintained accurate/thorough records pertaining to vacations, work schedules, personnel records, etc.

Audited time cards and repair orders to verify the accuracy of employee hours.

Communicated with Vehicle Maintenance Coordinator to ensure employee pay is correct.

Provided/maintained equipment, vehicles, and tools necessary to accomplish work.

Conducted communication meetings to disseminate pertinent information (e.g., technology, procedure updates, etc.). Collaborated with the Planning Department to determine vehicle needs and assignments.

Oversaw the correction of issues with tools, machinery, and other general technical equipment.

Achieved maximum productivity and high employee morale through effective training, communication, and the exercising of sound, equitable, supervisory practices, and fostering good teamwork.

Provided on-going feedback and support to improve employee performance.

Demonstrated an overall understanding of the individual work area and organizational benefits of career development.

Recommended new methods aimed at improving maintenance procedures and/or monitoring use of materials, parts, and supplies.

Demonstrated understanding of company policies and procedures in a work area that affect employees on a day-to-day basis.

Handled road service calls, records, and critical information to ensure timely response. Planned arrangements for mechanic assistance or tow truck and follow-up to ensure that assistance has arrived.

Forward Air

Vehicle Maintenance Supervisor

1915 Snapps Ferry Rd., Building N, Greeneville, TN

12/1998 - 06/2013

Ensured that maintenance of all 2,500 units (defects and repairs, servicing, inspections, road calls, etc.) were properly documented with vehicle information and repair code. This included Fleet trucks, Air Ride, Roller Beds, Temperature Controlled, Flat Beds and Drop Deck trailers.

Provided vehicle, forklift, and trucking repair support to The Forward Air network with over 90 facilities located at or near major U.S. and Canadian airports, 12 regional sort centers, and over 300 beyond points.

Oversaw recruiting, training, and mentoring of junior level staff members; that consistently become productive members of the team.

Established company maintenance shop at FAF Los Angeles location and responsible for the west coast fleet. Responsibilities required travel to perform equipment fleet inspections at FAF locations including Los Angeles, San Diego, and San Francisco.

Handled road service calls, records, and critical information to ensure timely response. Planned arrangements for mechanic assistance or tow truck and follow-up to ensure that assistance has arrived.

Maintained equipment quality requirements.

Oversaw production, file preparation, document categorization, file quality control, and digital scanning of all work orders and vehicle shop repairs.

I developed and maintained a national list with over 100 FAF locations of preferred or PO account vendors. This included location and contact information for the FAF station. A check list was established with multiple vendor locations, abilities, hours of operations and contact information. This greatly decreased breakdown times and maintenance costs.

The opening and closing of work orders pertaining to breakdowns and developing tracking technics to better identify treading issues in the breakdown department.

Working closely with our legal team when investigating accidents and help determine at fault parties and the issuing of reimbursements/deductions when warrantied.

Direct teams to conduct process improvement initiatives and lead groups to attain or exceed goals.

Working closely with accident vendors and tracking from start to completion of the repair process. Providing daily or requested updates on equipment repair status.

Taking of initial breakdown call, gathering all the information such as the nature of the breakdown, location and when unit is still mobile suggesting repair shops in the area.

As a shop supervisor, I was in charge of all nightly operations of the maintenance shop and all the duties and details that pertain to that position.

Education and Training

Completion Date

Issuing Institution

Location

Degree Received

Course of Study

06/1993

Groveport Madison

Groveport, OH

High School Diploma

General High School Curriculum

01/94 – 10/98

United States Marine Corps

Paris Island, SC

Landing Support Specialist

The establishment, maintenance, and control of transportation systems

Accomplishments

I was personally involved with establish HARTS CNG inspection process, maintenance PMI’s and safety procedures from the ground up. During this time I was placed in training for Technical Service Manager. That position was later eliminated due to budgetary cuts. I have taking on a majority of those functions and responsibilities. Later during a management transitional period, I assumed the role of Fleet Maintenance Manager for six months while still taking care of my previous responsibilities.

Additional Information

SUMMARY OF RESPONSIBILITY - Fleet Maintenance Operations Administrator

Assists in the administration and coordination of the organization's fleet of motor vehicles. Maintains accurate records of vehicles. Ensures compliance with government rules and regulations and files paperwork in support of this compliance as needed. Schedules repairs or preventative maintenance, ensuring that the necessary numbers of fleet vehicles are available at all times.

SUMMARY OF RESPONSIBILITY - Warranty Compliance Coordinator

The Warranty Compliance Coordinator supports the overall Quality Management System including the creation and revision control of its documents. My position ensures the incoming quality by evaluating new and existing suppliers and help in resolving supplier issues to closure in a timely manner. Through my effort of handling supplier quality, I am responsible for the documentation and tracking of the Warranty Program. Additionally, my position supports Mobility Services through on-site vehicle inspections; ensuring 3rd Party Maintenance programs are effective.

Development and continuous improvement of the serialized and non-serialized component warranty system including oversight of vendor campaigns to correct fleet wide defects. Participation in the design, construction and implementation of the Half Bus Paratransit Simulator. Oversight of the paratransit maintenance program, ensuring those vehicles meet COTA's standards of safety, quality and appearance. Prepare standard operating procedures, work instructions and shop technical bulletins

SUMMARY OF RESPONSIBILITY - Vehicle Maintenance Supervisor

My position was responsible for providing first-line supervision of bus maintenance activities to ensure the operational preparedness of buses for meeting COTA's transit service commitments to the community. The Vehicle Maintenance Supervisor is responsible for maintaining a safe, reliable, clean, and cost-efficient fleet of vehicles to support the business. I ensured proper use and care of physical assets, controls costs, works closely with employees/internal customers.

SUMMARY OF RESPONSIBILITY – Mechanic Shop and Breakdown Supervisor

I started at Forward Air as a mechanic I worked in just about every section of our shop and on my days off, I worked part time as a tire technician. A two years after, I was asked to be a Shop Forman and later on a Shop Supervisor. After a five more years, I was asked if I would move to the west coast and placed in charge of the vehicle maintenance of that region. When I came back from that tasking, I was responsible for the handling driver accident reports, repairs, claims, estimates reviews and payments to vendors. I was also part of a team that was tasked with rapid response to driver breakdowns.

OFFICE EXPERIENCE

•Union and Teamster management (Amalgamated Transit Union Local 1593, Teamsters local 79 and Columbus local 208)

•Extensive knowledge of Excel, Word, and the use of Outlook.

•Typing Speed is 65 WPM.

•Use of electronic fax and paper fax machines.

•Cisco phone system.

•AS400 operating system. - Workflow activity integrated based Fleet Management System

•Ellipse - The interface records claims defined by repair type, tracks failure frequencies and fleet campaigns

•Trapeze - System is tailor-made for transit, designed for tracking all transit infrastructure

•NTD Reporting Site -National Transit Database Federal mechanical system failures for vehicles report

•Workplace Prod - Is the standard way for organizations or individuals to apply for federal grants

•EAM Designed for tracking all transit infrastructure for rolling stock, facilities assets and maintenance

•WEX external fuel systems - Custom reporting tools and a fleet fuel management system that provides enhanced fuel purchasing practices, tracking accountably, and management

•Fleetwatch hardware and software operations - Fleet management application that provides real time location tracking of the fleet and data collected from each vehicle

CERTIFICATIONS AND TRAINING

Compressed Natural Gas (CNG) Fuel System Inspector (CSA Tested and Certified)

Amerex Fire Detection System Training

EEO Laws/Conducting Investigations Training

Authorized DOT OTR Inspector

NGVI CNG Fuel System Training

NOCTI Fuel System Certification Training

CNG Defueling Training

CNG Gas Detection System Training

Vapor Door Diagnostic Training

CNG Fuel Station Training

Commercial DPA Lift Training

USSC Seat Repair Training

CUTR NTD Reporting Seminar

Contact this candidate