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Customer Service Team Leader

Location:
South Africa
Salary:
R13.000
Posted:
January 16, 2018

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Resume:

CURRICULLUM VITAE OF

THANDI SIBEKO

PERSONAL DETAILS

Name Thandi

Surname Sibeko

Date of birth 09 October 1986

Identity number 861***-****-***

Residential address 8756 Thobejane street

Dobsonville ext 3

1863

Contact details 073-***-****

Alternate contact 073-***-****

E-MAIL th andisibeko @gmail.com

Gender Female

Nationality SOUTH AFRICAN

Home language Zulu

Other langauges Speak, read and write (English, Sesotho and Xhosa) Heath status excellent

ACADEMIC DETAILS

School DR BW Vilakazi high school

Highest grade Matric

Subjects Maths, English, Economics, business economics, Mercantile law, Accounting and Isizulu

Year passed 2005

Course National certificate in banking (NQF level4) Year passed 2016

Course National certificate in ABET ( NQF Level 5 ) School UNISA

EMPLOYMENT HISTORY

company Smart-com

Position Telesales agent (outbound)

Responsibilities Selling vodacom contract

Year 09 September 2010 to 1 December 2011

Company Aon Finrite

Position Authorizing short and long term claims

responsibilities Customer service (inbound)

Year 09 February 2012 to 08 April 2013

Company Masakhane day care center

Position Grade R teacher

Responsibilities Teaching Grade R learners and developing them for school Year 04 November 2013 to 28 February 2015

Company African bank

Position Sales consultant

Responsibilities Selling loans and credit card (outbound and inbound) Year 13 May 2015 to 31 November 2016

Company African bank

Position Consultant Credit ques

Responsibilities Confirm employment with HR or payroll year 1 December 2016 till to date

ACHIEVEMENTS

• Appointed as the assistant team leader at smart-com

• Selected as one of the top selling agent at smart-com SKILLS

Possess good Selling skills

Management and leadership Skills

Computer Literacy

Excellent customer service

Ability to work in a team

Pay attention to details

Ability to work with figures

Accuracy is a priority when it comes to work

REFERENCES

Mrs Thandi Madonsela

Principal : Masakhane day care center

083*******

Miss Nelly Mazibuko

Team Leader: Smartcom

011-***-****

Miss Constance Manabalala

Team leader: Aon Finrite

Registered at University of South Africa for Bachelor of education ( early childhood development foundation phase ) Academic year 2018



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