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IT Technician

Location:
Lawrenceville, Georgia, United States
Posted:
January 13, 2018

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KINGSLEY LOMOTEY

** ***** *** ***. * Atlanta, GA 30350 C: 470-***-**** ac30x1@r.postjobfree.com

Motivated Network Engineer possessing exceptional troubleshooting skills for networking issues, end user problems

and network security. Diverse career experience in IT and systems development, including quality assurance, project

leadership, and system implementation.

Professional Profile

Motivated Network Engineer possessing exceptional troubleshooting skills for networking issues, end user problems

and network security. Diverse career experience in IT and systems development, including quality assurance, project

leadership, and system implementation.

Qualifications

Windows 7/Vista/XP/98, Server 2012/2008/2003 Network configuration and support

Windows Server management Storage network design

LAN/WAN/, TCP/IP, Active Directory, Group Policy ASA Configuration Network

DNS, DHCP,VPN, RRAS ISA Server Configuration

Disaster Recovery and Remote Management Network printer setup and configuration

IT security policies Hardening Fault Tolerance Tools

Oracle 10g CPU, RAM and hard drive performance testing

Exceptional trouble-shooter/Preventative maintenance User Support

Career Accomplishments

Performed root cause analysis to identify system errors and improve accuracy by 50%.

Served as Network Administrator for department's LAN consisting of approximately 150 workstations, 15 servers

and 5 test-lab systems.

Managed and maintained a LAN running on 15 switches and 10 patch panel.

Spearheaded and led a major network installation and upgrade project.

Experience

Computer Teacher 06/2015 - 10/2017

JAPS International School Accra, Ghana

Led classroom instruction in basic computer keyboard and Internet usage.

Instructed students in design application and computer-aided drafting fundamentals.

Assigned real-world computer constraint projects to individual students.

Guided and supervised student computer laboratory work.

Maintained and updated student grade and attendance records on a regular basis.

Planned individual programs of study to develop student interests and abilities.

Provided student progress feedback on a regular basis.

Troubleshooted issue for Workstations and Servers

Monitored of Servers, workstations, printers, UPS, etc.

Installation of new software.

Processed software and hardware by coordinating user setups, installations and upgrades.

Provided IT Support to IT users for basic end user related hardware’s and software’s, desktop related LAN network.

IT Technician 09/2014 - 05/2015

TT Brothers LTD Akuse, Ghana

Designed and delivered mission critical infrastructure to ensure the highest levels of availability, performance

and security.

Troubleshooted issue for Workstations and Servers

Monitored of Servers, workstations, printers, UPS, etc.

Installation of new software.

Processed software and hardware by coordinating user setups, installations and upgrades.

Provided IT Support to IT users for basic end user related hardware’s and software’s, desktop related LAN network.

Maintained security, backup, and redundancy strategies.

Developed and implemented Risk and Opportunity Management Plans.

Defined technical integration strategy and developed Integration plans.

Ran cables from existing patch panels to new patch panels to secure the router and switches in the proper

location.

Managed all switches, routers and firewalls.

Network/Software Technician 11/2010- 01/2012

Volta River Authority (VRA) Akusa, Ghana

Diagnosed network problems involving a combination of hardware, software, power and communications issues.

Replaced boards, changed servers and loaded and tested software applications

Configured and installed routers, switches and wireless controllers.

Managed all switches, routers, and firewalls.

Maintained company servers, computers, printers, cables and other equipment.

Identified, reported and resolved network security violations.

Responded to all client requests for technical support by phone, email and the inter-office chat service for basic end user related hardware’s and software’s, desktop related LAN network.

Managed application patches, data backup, security changes and network configuration.

Education

Network Engineer 2010

Blue Crest College Tema, Ghana

Two-year professional diploma in Network Engineer

Certificate in Oracle Database Administration and Linux Operating systems

Affiliations

Oracle Database Administration Professional



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