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Microsoft Office Customer Service

Huntington Station, New York, 11746, United States
January 13, 2018

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SHELLY KINDLER ** Chelsea Place, Dix Hills, NY ***46 P: 631-***-****


Fluent in Spanish. Excellent business acumen. Strong leadership and coaching skills. Professional and well-spoken with outstanding interpersonal and customer service skills. Strong writing and editing skills with an excellent command over Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint). Ability to problem solve and demonstrate good judgment, both independently and as part of a team. Ability to multi-task in a fast-paced environment.


Schuckman Realty, Inc. Lake Success, NY February 2010 - Present

Director of Marketing and Public Relations July 2011 - Present

Manage day-to-day operations of commercial real estate company

Oversee team of approximately 20 -including administrative staff and real estate professionals

Direct the development and execution of multi-channel marketing campaigns

Collaborate with all outside vendors, negotiating pricing, and outcome of project

Development and implementation of the Brand strategy and develop marketing strategy

Oversee implementation of the marketing strategy - including campaigns, events, digital marketing, and PR

Work closely with the company’s sales teams; enabling them to meet their commercial objectives by providing them with appropriate tools, materials and presentations

Guide the day to day activities of the marketing team or outsourced agency

Work closely with sales team to define marketing materials and programs

Manage social media presence and direct programs to improve social media reputation and recognition

Develop and deliver marketing and communications strategies for the organization

Ensure effective control of marketing results, and take corrective action to guarantee achievement of marketing objectives falls within designated budgets

Manage and coach administrative team

Onboard new employees

Analyze and determine cost effectiveness of marketing campaigns

Lead marketing team in producing marketing materials for meetings, tradeshows and new business pitches

Evaluate and report on software for current and future needs

Marketing Associate/Project Manager February 2010 – July 2011

Designed marketing brochures and email blasts

Created competition maps and demographic comparisons

Supported RE Brokers with market research and analysis for development of new business and retention of existing clients

Responsible for creating use analysis reports

Handled direct mailers

Titleserv National Default Woodbury, NY September 2009 – January 2010

Asset Manager

Managed pipeline of over 120 applications for loan modification as servicing company for one of the largest mortgage lenders in the U.S.

Reconciled all financial information and determined borrower’s eligibility for modification, short sale or settlement creating highest return ratios for Investor


Stenotype Academy, New York, NY 1994 Associates Degree – Court Reporting


Microsoft Office, Microsoft Publisher, ACT, ACRIS, CBC Innovis,, leads360, Adobe Acrobat Pro, Illustrator, InDesign, RE Apps,, Regis Pro, Google Earth Pro, Property Shark, Constant Contact, Dropbox,, Loopnet, Upwork/Odesk, Buildout, Salesforce, WordPress

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