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Customer Service Administrative Assistant

East Meadow, New York, United States
January 13, 2018

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*** **** ****** ******, **** MEADOW NY 11554

Cell: 516-***-****, Email:

Objective: To seek a challenging position where my talents & skills will assist the organization in meeting their business goals.

The Ciit Center – Plainview NY – (1/6/17 -Present)

Administrative Assistant

Medical Billing, ICD-9 and ICD-10 Coding, CPT Coding, Claims, Credentialing. Receptionist front desk check in & check out. Entered procedure & diagnosis codes, & Oversee Department functions, including medical coding, charge entry, claims, AR/AP, statements, invoicing, payment posting reimbursement management. Examine patient encounters forms to verify diagnosis codes. All No Fault claims handled, medical records.

Review & validate accuracy of charges, including dates, invoices, services provided. Clinical notes entered for the Physicians.

Follow up on past due invoices & delinquent accounts to reduce number of unpaid & outstanding balances. Uphold & reinforce compliance with hospital, facility policies, federal regulations such as HIPPA. Performed insurance verification, pre-certification & pre-authorization.

Patient Coordinator set up patients with Elec Stim & heating pads for the Physical Therapy & Chiro.

East Meadow Car Wash – (8/13- Present) - Manager

Performed A/R, A/P, cash flow management, invoicing, banking, and payroll, Prepared weekly staff schedules, delegated assignments, and calculated commissions.

Worked with CPA on monthly and quarterly sales and corporate tax preparation.

Prepared weekly staff schedules, delegated assignments, and calculated commissions, Performed HR functions including interviewing, training, coaching and scheduling

Nassau County Police Department - Mineola NY - Crossing Guard (12/10-9/16)

Cross Kids, Elderly Control & Direct Traffic.

Donovan Enterprises, Huntington NY Comptroller (5/06-9/2/09)

Support the VP of Operations by managing the day-to-day operations of the NY office all aspects of supply management, working on various office projects & ensuring that the office is functioning efficiently & effectively. Schedule conference calls for VP. Collections, Accounts Receivable, Accounts Payable, Billing, invoicing. Encourages positive attitude in coworkers.

Provide office orientation for new employees. Develop internal control system, recommend areas for improvement both financial operational, & establish new accounting policies & procedures. Oversee all organization funds in compliance with all legal and regulatory financial requirements, as well as with all requirements of funding agencies.

Professional hands-on experience in general accounting, AP, AR, Invoicing. Develop internal control system, recommend areas for improvement both financial & operational, & establish new accounting policies & procedures. HR functions including interviewing, training, coaching and scheduling. Use Financial know-how to improve profits & operations, reduce costs, & develop strategies for the company. Well organized, logical thinking decision-maker with an analytical, detailed approach to researching & problem solving. Supervise & develop a staff, establish performance standards & expectations for staff, review work assignments both in progress & when completed.

Ability to interact & communicate effectively with all levels of management & staff.

Gold Plus Telecom, Baldwin, NY - Office Manager (4/90 – 5/06)

Prepared all paper processing for corporate attorneys with credit & collections litigation, credit applications for company medical equipment, lease applications & lease transfers to leasing companies, financial statements, check processing for employees, accounts payable & accounts receivable. Reviewed & proofread contracts. Telephone & customer service.

Scheduled appointments, travel arrangements & prepared business expenses for CEO, CFO & sales executives, prepared & organized trade conferences, calendar management for President. Scheduled gas station shifts, gas station personnel payroll for 40 employees. Gas station shift currency counted.

Typed & edited sales contracts, sales reports, correspondence, equipment lease agreements & reports, gas station reports printed & utilization reports of company sales associates.

Typed & prepared proposals, contracts, memos, & financial statements.

Designed company advertising & redesigned magazine ads with computer graphics.

Scheduled the Sales Associates meetings & daily route.

Perform exceptional organizational, presentational, & interpersonal skills in a high-position with exceptional confidence & independence.

Ability to interact & communicate effectively with all levels of management & staff.

Managed, scheduled & reported multiple projects to management on a weekly basis reflecting results of Calling cards & gas stations. Telecom cards inventoried, logged & activated.

Skills: Word, Excel, Power Point, Outlook, Outlook Express, Publisher, Acrobat, Dealing with Insurance Co. Adobe, Scanners, Medical Billing ICD Codes, HealthFusion, Meditouch, Quickbooks, Internet, Emailing, WPM 90-95, data entry, email, customer service, manager for a Car Wash for 4 years.

Experience: Comptroller/Executive Assistant, Office Manager, Crossing Guard (NCPD)/Parking Tickets.

Detail-oriented with strong quantitative & bookkeeping abilities, Experienced with A/R, A/P, sales commissions, banking, & payroll Managerial skill in hiring, training & mentoring personnel for growth combined business experience in retail management and business administration

Education & Professional Certification

Enrolled in Hunter Business School 2018 – CMA (Medical Assistant Program)

Nassau Community College

Medical Billing (Medical Biller & Coder) Training & Certification. (ICD-9 & ICD-10, CPT, & HCPCS coding), HealthFusion, Practice Management.

Dale Carnegie Training – Certification in Public Speaking, Certified Life Coach

Certified Notary Public/ Licensed Real Estate Sales Associate.

Fluent in Armenian English, Turkish & understand & little Spanish/ Translations for documents (such as Transcripts, Birth Certificates, Statements, Divorce, Letters to Turkish Consulate etc).

Certified Reiki Master & Certified Reflexology

Certified Hypnosis Practitioner

Certified Life Coach.

References Available upon Request

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