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Microsoft Office Analyst

Location:
Houston, Texas, United States
Posted:
January 13, 2018

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Sheeba Jacob

ac30qs@r.postjobfree.com

Cell # 281-***-****

OBJECTIVE:

Proven professional with over nineteen years of experience. Strong analytical and organizational skill with extensive experience in Revenue Cycle Management. Experience working as a liaison between different departments to proactively analyze trends and identify areas for improvement. Demonstrated ability to effectively manage projects from conception to implementation. Proficient in performing data analysis and managing databases. Strong leadership skills, highly motivated and committed to working within a team setting to complete tasks accurately and efficiently within time constraints.

SKILLS & EXPERTISE:

Expert level skills in MS Office products like MS Word, MS Excel, MS PowerPoint, MS FrontPage, MS Excel. Also proficient with MS Project.

Excellent knowledge of Health Insurance Portability & Accountability Act (HIPAA) standards, Electronic Data Interchange (EDI), and Implementation and knowledge of HIPAA code sets, ICD-9 and ICD-10 coding.

Professional with extensive experience in the development, implementation and integration of strategies within a team oriented environment, utilizing quantitative and qualitative analytical skills.

Experience with Medicaid and Medicare Part A, B and C. Familiar with Part D.

Skilled at building a strong team environment, and have the ability to acclimatize to new technologies, conditions and situations with ease

Exceptional Problem Solving and Sound Decision Making capabilities, along with the ability to resolve difficult situations

Possess a detail-oriented nature with excellent communication, interpersonal skills, and recognized for being a valued team player

Outstanding organizational skills including ability to multi-task prioritize and manage increasingly complex issues.

Extensive experience in the field of Decision Support Systems.

In-depth knowledge in Claims Processing and Billing Module, Effective analytical and problem solving skills and hands-on experience.

Hands on experience of Data manipulation, performance testing.

Technical Skills

Software

Salesforce, EPIC, AthenaNet EPM, NEXTGEN, EMDEON, MEDI-TECH, B-Session, RWS, HIS, HPF, HBOC, AEOS, SharePoint, Microsoft Office Suite

Languages

VB, JAVA

Processes & Technologies

Business Process Improvement, Six Sigma

WORK EXPERIENCE:

American Eyes Optical (September 2017 - current)

Position: Business Consultant & Billing Analyst

Consulted in assessing weaknesses and recommending solutions for business growth

Performed Customer Services oriented tasks / Office Admin jobs

Blossom Technology (August 2016 - current) / contract position

Position: Business Analyst – Managing team in offshore

IT Support / IT Outsourcing / Networking

Software training for individual & Corporate consultants for leading software

User Training

Worked with offshore development team and vendors during testing and implementation phase

Resource Staffing

Client: Harris Health (10/31/2016 – 03/14/2016)

Position: Patient Accounting Analyst /Admin module

Platform: EPIC

Project Description:

Purpose of the project was to improve patient accounting Analyst and Financial services.

Ensured Revenue Cycle operations meet contract, governmental, and reimbursement guidelines. Assists management with daily operations in many aspects.

Methodist Hospital (eff. 11/2014 – 07/2016)

Position: System &Training Analyst (AthenaNet)/EPIC Cash App. (PB/Rev.Cycle)

Platform: EPIC & Athena EPM

EPIC Super-User (PB) / Applications responsible for facilitating ongoing support/training for all Practice Management Systems utilized by the PO as well as the execution of various tasks, including help desk assistance, training, configuration and implementation support by adhering to Revenue Cycle Policies and Procedures.

Worked closely with all PO Management Teams and Departments to ensure the quality, validity, and integrity of all training.

Function as a Subject Matter Expert on all practice management systems and serve as a resource to others in the organization.

Assisted in development and conducting training programs for all PO departments,

Performed various revenue cycle functions as required to effectively train & audit processes.

Identified and validated business objectives, and generate solutions that align with Methodist’s technology strategy and standards.

Applus Velosi (Malaysian Co.) (eff. 03/2014 – 10/2014)

Position: Accounting Analyst (AP/AR Module)

Platform: SAP

Responsibilities

SAP Applications

Invoicing (Direct & Inter-Company)/America & Canada

HCA – Hospital Corporation of America (07/13– 03/14)

Position: Revenue Cycle Analyst

Purpose: Patients insurance payments billing and monitoring payment practices.

Responsibilities

Ensured that all payments and denials are monitored for compliance and either performs additional follow up for payment, refers to the appropriate collector, or update the account as appropriate for patient billing.

Provided professional health care collections/reimbursement services to clients ensuring the successful resolution of accounts in accordance with client, state guidelines and hospital financial objectives.

Validated functional specifications meet stated business requirements and metrics

Strong knowledge of Computer System Validation

Integrated with client and project teams to develop key relationships and foster/promote a consultative approach, contributing to the overall consulting strategy and operations across all projects

St. Joseph Hospital / Christus Health (11/2006 – 06/2013)

CBO - Houston / Irving, Texas

Position: Revenue Cycle Analyst

Platform: HBOC & Medi-Tech

Responsibilities

Traveled to Irving to train corporate office employees in Account Resolution processes, Bad Debt procedures & Excel reporting functions.

Tested & Implemented for Medi-tech Go-Live Upgrade.

Learned Six Sigma process to improve the quality of process outputs by identifying and removing the causes of defects.

Ensured that all associated processes and procedures are carried out in a manner that supports the Integrity and Compliance standards of the organization.

Provided professional health care collections/reimbursement services to clients ensuring the successful resolution of accounts in accordance with client, state guidelines and hospital financial objectives.

Ensured that Voluntary Free Care meets established federal, state and hospital guidelines while maintaining integrity of hospital mission in prompt and accurate identification of patient accounts qualifying for financial assistance.

Provided continuous updates and information to Business Office Management regarding ongoing errors, payer-related issues, agency issues, bad debt and other controllable QA related activities.

Ensured that all payments and denials are monitored for compliance and either performs additional follow up for payment, refers to the appropriate collector, or updates the account as appropriate for patient billing.

Followed the CHRISTUS Guidelines related to the Health Insurance Portability and Accountability Act (HIPAA), designed to prevent or detect unauthorized disclosure of Protected Health Information (PHI).

Integrated with client and project teams to develop key relationships and foster/promote a consultative approach, contributing to the overall consulting strategy and operations across all projects

EDUCATION:

Computer Science Programmer Degree Holder

Sales Force Certification – Online Class

Pursuing Bachelors in Christian Counseling

REFERENCES: (Furnished upon request)



Contact this candidate