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Computer Network Engineer

Location:
Atlanta, Georgia, United States
Posted:
January 12, 2018

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Joel Udotong

**** ******** *******, ******, *******, 30080 * 404-***-**** * ac30pe@r.postjobfree.com

WORK EXPERIENCE

ISATONG LIMITED, Lagos, Lagos

Senior System Analyst, May 2010 - Apr 2016

Provide staff and users with assistance solving computer related problems, such as malfunctions and program problems.

Consult with management to ensure agreement on system principles.

Read manuals, periodicals, and technical reports to learn how to develop programs that meet staff and user requirements.

Test, maintain, and monitor computer programs and systems, including coordinating the installation of computer programs and systems.

Expand or modify system to serve new purposes or improve work flow.

Develop, document and revise system design procedures, test procedures, and quality standards.

Review and analyze computer printouts and performance indicators to locate code problems, and correct errors by correcting codes.

Determine computer software or hardware needed to set up or alter system.

Recommend new equipment or software packages.

Utilize the computer in the analysis and solution of business problems such as development of integrated production and inventory control and cost analysis systems.

Train staff and users to work with computer systems and programs.

Assess the usefulness of pre-developed application packages and adapt them to a user environment.

CLEMENTRONICS LLC, Austell, Georgia

Computer Repair Technician, Jul 2015 - Dec 2016

Test and verify hardware and support peripherals to ensure that they meet specifications and requirements, by recording and analyzing test data.

Answer telephone calls to assist computer users encountering problems.

Diagnose or repair problems with electronic equipment, such as sound, Network, display, in computer.

Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

Determine charges for services requested, collect deposits or payments, or arrange for billing.

Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

Answer user inquiries regarding computer software or hardware operation to resolve problems.

Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.

Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.

Read trade magazines and technical manuals, or attend conferences and seminars to maintain knowledge of hardware and software.

Prepare evaluations of software or hardware, and recommend improvements or upgrades.

Oversee the daily performance of computer systems.

VIZIALINK SECURITY SYSTEMS, Midtown, Georgia

Network Engineer, Feb 2017 - Dec 2017

Examine systems to locate problems, such as loose connections or broken insulation.

Test backup batteries, keypad programming, sirens, and all security features in order to ensure proper functioning, and to diagnose malfunctions.

Mount and fasten control panels, door and window contacts, sensors, or video cameras and attach electrical and telephone wiring to connect components.

Install, maintain, or repair security systems, alarm devices, or related equipment, following blueprints of electrical layouts and building plans.

Feed cables through access holes, roof spaces, and cavity walls to reach fixture outlets; then position and terminate cables, wires and strapping.

Drill holes for wiring in wall studs, joists, ceilings, or floors.

Demonstrate systems for customers and explain details, such as the causes and consequences of false alarms.

Consult with clients to assess risks and to determine security requirements.

Keep informed of new products and developments.

Mount raceways and conduits and fasten wires to wood framing, using staplers.

Provide customers with cost estimates for equipment installation.

Prepare documents, such as invoices or warranties.

Order replacement parts.

Test and repair circuits and sensors, following wiring and system specifications.

Adjust sensitivity of units, based on room structures and manufacturers' recommendations, using programming keypads.

EDUCATION

CHATTAHOOCHEE TECHNICAL COLLEGE, Marietta, Georgia

Computer Programming Candidate, Expected graduation, Nov 2019

TOPFAITH INTERNATIONAL SECONDARY SCHOOL, Akwa Ibom

High School Diploma, Mar 2009

ADDITIONAL SKILLS

Communication

Ability to Work Under Pressure

Decision Making

Time Management

Self-motivation

Conflict Resolution

Leadership

Adaptability

Teamwork

Creativity



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