Resume

Sign in

Engineer Design

Location:
Brentwood, California, 94513, United States
Salary:
85,000
Posted:
January 12, 2018

Contact this candidate

Resume:

Jay Davis

408-***-****

Email: ac30h4@r.postjobfree.com

http://settings/scripts/mail/Outblaze.mail%253fcompose=1&.did=1&.ob=bdcb585bcba034566e77c614eddb320089c0acc2&&composeto=ichuckle%252540myself.com

SUMMARY

IT Planning Analyst and Technical Writer with demonstrated experience in Information Technology data gathering, analysis, and reporting. Including quality review, workflow analysis and process improvement. In addition, I create, deliver and manage documentation, training, work process and content management solutions. Industry experience in the utility and telecommunications industry.

Software Experience: SharePoint, Photoshop, ImageReady, Dreamweaver, Homesite, Microsoft Visual InterDev, FrontPage, GoLive, FTP, QuarkExpress, OmniPage Pro, Microsoft Office Word, Excel, PowerPoint, Visio, OneNote, Outlook, Paint, SharePoint Designer, Table Maker, Graphic Browser, File Merger, BBEdit, Simple Text, Index, Net Stripper, AcroPlot, WebEx., Adobe Acrobat Pro

Pacific Gas & Electric 2007 - 2017

Sr. IT Technical Writer

Create, deliver and manage documentation, training, work process and content management solutions that serve the needs of the IT and business clients internal and external to their own organization.

●Writing and editing

●Technical documentation including:

oconfiguration and installation manuals

ooperation manuals

ostandards and guidelines

oprocedures guides

oInformation Bulletins

●Training:

oneeds assessment

omaterials development

odelivery including web-based and classroom training

oinstructional materials and job aids

●Content management solutions

●SharePoint site development and support

●Work process analysis and documentation

●Newsletter design and production

●Communications development

●Applications and web forms:

orequirements gathering

oproduction coordination

osupport

●SMC support

●Form and template creation

●Flowcharts and Presentations

●regulatory compliance documentation management, support and coordination

●Metric gathering

OTHER EXPERIENCE

BEA, San Jose, CA 2006

Project Manager/Web Content Analyst

LSI Logic, Milpitas, CA

User Interface Design Engineer/Graphic Design 2005

Independent Contractor, San Jose, CA 2002 to 2005

User Interface Design/Web Design

Broadvision, Redwood City, CA

Staff Software Engineer II; User Interface Design Engineer 2000 to 2002

Locality.com, Mt. View, CA

Web Design Engineer 2000

Supersite.net, Cupertino, CA

Web Developer/Process Engineer 1998 to 1999

EDUCATION

San Francisco State University

●1992 Sound Design

●1993 Certificate Recording Arts

●2007 BA Liberal Arts

COMPUTER EXPERIENCE

Languages: HTML, DHTML, CSS, JavaScript/JSP/ASP/PHP implementation, Macros

Software: SharePoint, Photoshop, Image Ready, Dreamweaver, Homesite, Microsoft Visual InterDev, FrontPage, Go Live, FTP, Quark Express, OmniPage Pro, Microsoft Office Word, Excel, PowerPoint, Visio, One Note, Outlook, Paint, and SharePoint Designer, Table Maker, Graphic Browser, File Merger, BBEdit, Simple Text, Index, Net Stripper, AcroPlot, WebEx., Adobe Acrobat Pro

PG&E Applications: SharePoint, File Net, PGE Web, EDRS, BMC Remedy (SMC)



Contact this candidate