Customer Service Administrative Assistant

KAREY HENDERSON

P: 404-***-**** ***************@*****.***

Summary of Skills

Microsoft Professional Suite: Outlook, Word, Excel, PowerPoint

Cisco Phone Service

Six Sigma(Training)

Bridge Software

Courier Mail Handler

IMPAK Services

Effective Communicator

Constructive Team leader

Quick Learner

Professional Experience- Current

Canon Business Services/AON July 2017- Present

Receptionist/Administrative Assistant

Answer Multi–line switchboard, greet Guest, and distribute badges.

Utilized Bridge Workspace Software to locate Insurance Policies.

Open, Sort, and distribute incoming correspondence.

Send outgoing and receive packages for UPS, FEDEX, and USPS. And other courier Services.

Acts as internal liaisons for multiple departments

Communicate with building facilities for service reports and vendors.

Maintain utmost discretion when dealing with sensitive topics.

Starbucks -May 2014- July 2017

Shift Supervisor/ Customer Service

(Certificate of Honor in Hospitality and Promotional Awards)

Sales Support Specialist

Currency and Credit Transaction Bookkeeper & Handler

Managed and serviced customers at high volumes

Trained employees on customer service etiquette

Purchased and maintained store supplies and inventory

Education and Coursework

Redan High School

Graduation Date- 05/21/2014- Diploma

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