Customer Service Pharmacy Technician
Resume:
JEANETTE SOSA *********@*****.***
**** **** ******* ** ***. 90 Cell: 210-***-**** Home: 210-***-****
Professional Objective Statement
I am a bilingual Customer Service Representative seeking a position in Customer Service.
Summary of Skills
Outstanding customer service skills
Type 35 wpm
Self-motivated
Bilingual read and write Spanish
Patient
Great listening skills
Work History and Accomplishments
CUSTOMER SERVICE REPRESENATATIVE- ALORICA, SAN ANTONIO, TEXAS From (10/16) – To (11/17)
MADE INBOUND AND OUTBOUND CALLS TO PATIENTS WHO NEEDED TO ORDER PRESCRIPTIONS. MAIL ORDER PHARMACY. GAVE INFORMATON ABOUT HOW MAIL ORDER WORKED AND IT COULD SAVE THEM MONEY.
Accomplishments:
COMMISION BASED. WAS ONE OF MY TEAMS TOP SELLER.
HOURLY AND
CONVERTED PATIENTS TO USE MAIL ORDER
FOLLOWED RULES AND REGULATONS
PHARMACY TECHNICIAN, WALGREENS, SAN ANTONIO, TEXAS From (08/13) – To (10/16)
ASSITED CUSTOMERS IN RETAIL SETTING, ENTERED PRESCRIPTIONS IN SYSTEM, FILLED PRESCRIPTIONS, ASSISTED PHARMACISTS WITH ANYTHING THEY NEEDED, MADE PHONE CALLS TO DR. OFFICES TO FIX PRIOR AUTHORIZATIONS, AND ALSO MADE PHONE CALLS TO REMIND PATIENTS OF THEIR PRESCRIPTIONS
Accomplishments:
ASSISTED PATIENTS AND MET THEIR NEEDS
HOURLY BASE PAY
FILLED PRESCRIPTIONS WITHIN A TIMELY MANNER
FOLLOWED RULES AND REGULATIONS
ASSISTANT MANAGER/CASHIER, BIG’S, SAN ANTONIO, TEXAS
From (08/11) –To (08/13)
ASSISTED CUSTOMERS IN A RETAIL SETTING, CASH HANDLING, OPERATING THE POS, LOTTERY MACHINE, CREDIT/DEBIT MACHINES, STOCKED AND MAINTAINED STORE APPERANCE, SUBMITTED DAILY PAPERWORK, MADE DEPOSITS
Accomplishments:
ASSITED CUSTOMERS AND MET THEIR NEEDS
HOURLY BASE PAY
MET CUSTOMERS NEEDS IN A TIMELY MANNER
FOLLOWED RULES AND REGULATONS
Education and Certifications
CENTRAL HIGH SCHOOL, SAN ANGELO,TEXAS, DIPLOMA, From(09/91) To (05/92)
CAREER POINT COLLEGE, SAN ANTONIO,TEXAS,MEDICAL ASSISTANT DIPLOMA, From –(03/11)To (10/12)
SOUTHERN CAREER INSTITUTE, SAN ANTONIO, TEXAS, PHARMACY TECHNICIAN DIPLOMA, From (9/14) – To (07/15)
References
References furnished upon request.
Forwarded message
From: "jeanette sosa" <*********@*****.***>
Date: Jan 12, 2018 11:58 AM
Subject: RESUME
To: <************@*****.***>
Cc:
JEANETTE SOSA *********@*****.***
7678 West Highway 90 APT. 90 Cell: 210-***-**** Home: 210-***-****
Professional Objective Statement
I am a bilingual Customer Service Representative seeking a position in Customer Service.
Summary of Skills
Outstanding customer service skills
Type 35 wpm
Self-motivated
Bilingual read and write Spanish
Patient
Great listening skills
Work History and Accomplishments
CUSTOMER SERVICE REPRESENATATIVE- ALORICA, SAN ANTONIO, TEXAS From (10/16) – To (11/17)
MADE INBOUND AND OUTBOUND CALLS TO PATIENTS WHO NEEDED TO ORDER PRESCRIPTIONS. MAIL ORDER PHARMACY. GAVE INFORMATON ABOUT HOW MAIL ORDER WORKED AND IT COULD SAVE THEM MONEY.
Accomplishments:
COMMISION BASED. WAS ONE OF MY TEAMS TOP SELLER.
HOURLY AND
CONVERTED PATIENTS TO USE MAIL ORDER
FOLLOWED RULES AND REGULATONS
PHARMACY TECHNICIAN, WALGREENS, SAN ANTONIO, TEXAS From (08/13) – To (10/16)
ASSITED CUSTOMERS IN RETAIL SETTING, ENTERED PRESCRIPTIONS IN SYSTEM, FILLED PRESCRIPTIONS, ASSISTED PHARMACISTS WITH ANYTHING THEY NEEDED, MADE PHONE CALLS TO DR. OFFICES TO FIX PRIOR AUTHORIZATIONS, AND ALSO MADE PHONE CALLS TO REMIND PATIENTS OF THEIR PRESCRIPTIONS
Accomplishments:
ASSISTED PATIENTS AND MET THEIR NEEDS
HOURLY BASE PAY
FILLED PRESCRIPTIONS WITHIN A TIMELY MANNER
FOLLOWED RULES AND REGULATIONS
ASSISTANT MANAGER/CASHIER, BIG’S, SAN ANTONIO, TEXAS
From (08/11) –To (08/13)
ASSISTED CUSTOMERS IN A RETAIL SETTING, CASH HANDLING, OPERATING THE POS, LOTTERY MACHINE, CREDIT/DEBIT MACHINES, STOCKED AND MAINTAINED STORE APPERANCE, SUBMITTED DAILY PAPERWORK, MADE DEPOSITS
Accomplishments:
ASSITED CUSTOMERS AND MET THEIR NEEDS
HOURLY BASE PAY
MET CUSTOMERS NEEDS IN A TIMELY MANNER
FOLLOWED RULES AND REGULATONS
Education and Certifications
CENTRAL HIGH SCHOOL, SAN ANGELO,TEXAS, DIPLOMA, From(09/91) To (05/92)
CAREER POINT COLLEGE, SAN ANTONIO,TEXAS,MEDICAL ASSISTANT DIPLOMA, From –(03/11)To (10/12)
SOUTHERN CAREER INSTITUTE, SAN ANTONIO, TEXAS, PHARMACY TECHNICIAN DIPLOMA, From (9/14) – To (07/15)
References
References furnished upon request.
Contact this candidate