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Administrative Assistant Office

Calgary, Alberta, Canada
January 14, 2018

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Brenda Calder **** ** Ave NW



Intermediate knowledge of Microsoft Word, Excel, Internet and Email

Experience using multi-line switchboards

Great organizational skills ie; successfully organize large company events

Excellent detailed report documentation

Demonstrated ability to meet deadlines

Well developed communication and public relations skills

Comfortable working both independently and as part of a team


University of Calgary, Continuing Education, Business Management Course

City of Calgary, Public Relations/H.R. Courses

St. Francis High School, Calgary, AB – Diploma


Business Management Certificate

Medication Administration

Standard First Aid / CPR

Food Safety Course

Abuse Prevention/Positive & Restrictive Protocol


Strong communication Dependable

Problem solving abilities Self motivated

Detail oriented Organized Strong work ethic

Ideally, I would like to work with an organization which encourages the opportunity to utilize my administrative skills to their fullest potential. I am always looking for ways to improve on my skills and eager to learn new techniques.

For me working as part of a team is one of the most helpful ways to learn and improve in any position. I also find it extremely valuable as well as encouraging. I am comfortable working autonomously while still welcoming ideas and insight into each project or task.

I have a strong work ethic and truly enjoy working with different clients and customers. I firmly believe this should be apparent when they are greeted by the first person they interact with to the last person they see when they leave.

I am very detail oriented and prefer to stay on top of things as I like to be organized which is why I’m not shy to ask for help with something if I need it.


Temporary Office Assistant 2017-Present

Equation Staffing Solutions, Calgary

Provide temporary office assistance to clients when regular staff are away

Perform ad hoc duties as directed

Supportive Roommate 2017-2017

OPTIONS Rehabilitation Services, Calgary

•Work with and provide housing for a supported roommate FASD

•Ensure roommate got to her job each day

•Work with SR continuously to manage severe mood fluctuations, manic episodes, depression and binge eating tendencies

•Maintain close contact with the family, Case Worker of the program to ensure a successful outcome for the individual

Administrative Assistant 2007-2014

Resicare Society of Calgary, Calgary

•Contribute valuable experience organizing agency functions

•Design agency Annual Reports and transpose E.D’s yearly documentation

•Design, maintain and edit manuals, spreadsheets and presentations

•Process requests for information and data

•Prepare documents including correspondence, reports, drafts, memos, agenda’s and e-mails

•Transcribe and distribute minutes of Board meetings

•Maintain group home maintenance sheets, warranties and track service work

•General daily clerical ad hoc duties

Supportive Roommate 2007-2015

Resicare Society of Calgary – Non Profit

•Establish a trusting and professional relationship with client

•Identify the client’s abilities, desires and support requirements

•Build community awareness to promote client inclusion.

•Develop specific targeted support to facilitate and assist the client in all life skills

•Recognize and implement safety skills, such as how to respond to emergencies

•Teach good health and personal care, including dressing, grooming and good hygiene

•Develop and encourage the client to maintain a social network

Branch Administrator 2006-2007

The Mergis Group, Calgary

•Provide administrative assistance to Vice President and all co-workers

•Answer and direct incoming calls

•Greet clients and assist as required

•Transfer existing data to newly implemented software

•Train all co-workers for use of new program

•Create policies and procedures for office as directed by vice president

•Order office supplies and and maintain equipment

•Other ad hoc duties

Administrative Assistant / Corporate Receptionist 2002-2006

GWL Realty Advisors, Calgary

• Greet clients/brokers/associates

•Assist and participate when required for government project bids, such as the Calgary Courts

•Provide personal and administrative assistance to all executives

•Provide personal and administrative assistance to visiting executives from other countries

•Order catering when required

•Other ad hoc duties

References available upon request

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