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Customer Service Data Entry

Yonkers, New York, United States
January 13, 2018

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Professional Summary


Work History


***-** ********* ******, *********** Gardens, NY 11413 • Cell: 917-***-**** • Strong background in supervision, training and customer service. Meticulous and excellent at juggling multiple tasks and working under pressure. Achieves and exceeds targets and goals by implementing strategies that will improve staff performance efficiency. Passionate about professionalism and morale amongst staff.

Strong verbal communication


Extremely organized

Team leadership

Clerical skills/Data Entry

Medical terminology/drawing blood and


Complete task efficiently

Background in supervision

Correction Officer, 08/2007 to 07/2017

New York City Department of Correction – East Elmhurst, NY Maintained accurate and detailed logs of all events that occurred during each shift. Processed and logged accurate and detailed incident reports. Prevented crimes through careful observation and investigation of suspicious and unusual behavior.

Supervised inmates with Care, Custody and Control

Maintained accurate count of inmate movement

Briefed staff of any unusual incidents from shift

Customer Service & Service Supervisor, 10/1999 to 08/2007 Plaza Associates – New York, NY

Oversaw daily office operations for staff of 100 employees. Composed and drafted all outgoing correspondence and reports for managers. Oversaw inventory and office supply purchases.

Trained new employees

Completed projects in a timely fashion for managers Education

Team leader and fast learner

Delegate task to staff efficiently and detailed

Associate in Occupational Studies: Medical Assisting, 2006 Mandl School, The College of Allied Health - 254 W 54th Street

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