Data Entry Receptionist
Resume:
Riley Scanterbury
**** ******* **, ***** **********, TX 76108
*****.***********@*****.***
Career Objective
Service-oriented individual with 5 years background in Customer Service. Core Competencies include attentiveness, self-starter, and self-control as well as excellent data entry and time management skills, I am seeking an entry-level Remote Customer Service position.
Work Experience
CSR-Telephone Interviewer, DSS Research
September 2017 Present
- Conduct surveys and collect data using methods such as interviews and questionnaires.
- Make outbound calls
- Record all responses verbatim
Transcript Evaluator II, Goodwill Staffing
October, 2014 May, 2015
- Read and evaluate transcripts from previous high schools, colleges and universities, by comparing course credits, which are to be transferred with those required by or offered at UTA.
-Compare content of courses offered with those of other Universities.
Lead Tax Preparer, Krempp Financial DBA Jackson Hewitt Tax Service
January, 2012 April, 2014
- Compute taxes owed or overpaid, using adding machines or personal computers, and complete entries on forms, following tax form instructions and tax tables.
- Interview clients to obtain additional information taxable income and deductible expenses and allowances.
- Furnish taxpayers with sufficient information and advice to ensure correct tax forms completion
Receptionist (TPA), Krempp Financial DBA Jackson Hewitt Tax Service
November, 2010 March, 2011
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destination.
- Operate multi-line telephone to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
- Schedule appointments and maintain and update appointment calendars. File and maintain records.
Interviewer II, Decision Support Systems
February, 2010 May, 2010
- Conduct surveys and collect data using methods such as interviews and questionnaires.
- Make outbound calls
- Record all responses verbatim
Skills
Self-starter
Customer and Personal Service
Type 35 wpm
Active listening and learning
Education
Eastern Hills High School, High School Diploma
June, 1997
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