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Customer Service Medical

Location:
Saint Clair Shores, MI, 48080
Posted:
October 26, 2017

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Resume:

(Please keep extremely confidential)

Jason R. Berenstein

***** ****** **. **. ***** Shores, MI 48080 Phone: 248-***-**** Email: ***********@*****.*** CAREER OBJECTIVE: Continue to advance my career in Corporate Security with a firm that will benefit from my experience, allow me to develop new knowledge and skills, and provide advancement opportunities. EMPLOYMENT HISTORY:

2010 – Present Oakland Regional Hospital and Nursing Center, Southfield, MI Director of Security and Chief Hospital Safety Officer Responsible for all aspects of hospital security operations and patient safety. Manages many of the daily functions within the hospital including IT Security, Parking and Premises Safety, Fire Safety and Bio-Medical Management. Assures quality customer service for the benefit of patients, staff and doctors. Implemented and revised company-wide security procedures including establishing video, data, and work-life security. Conducted internal affairs investigation of criminal activities and, when required, assisted Human Resources in the termination procedures of ex-employees of the firm. Assures compliance with Federal and State requirements for workplace safety. Works with company insurance provider to assure compliance with insurance requirements and to assure policy coverage is acceptable for company exposures. 2009 – 2010 Oakland Regional Hospital (CSS), Southfield, MI Security Supervisor

Managed and supervised five security officers. Responsible for providing the Chief Operating Officer with briefings of the security operations of the hospital. 2008 – 2009 Northland Center Security (IPC), Southfield, MI Security Officer

Northland Private Police Department, Southfield, MI Officer II

Patrolled assigned areas and responded to criminal and non-criminal calls. Enforced company security policies. Responsible for responding to medical emergencies. 2008 – 2009 Electronic Safety Inc., St. Clair Shores, MI Service / Install Technician

Troubleshooting, maintenance and repair of burglar alarms, fire alarms, access systems, and CCTV alarm systems. Performed fire alarm installations and inspections. Reprogrammed accounts for proper operation.

2005 – 2008 Springport Township Police Department, Jackson County, MI Reserve Sergeant / Ordinance Officer

Patrolled assigned areas and responded to 911 assistance calls, both criminal and non-criminal, under general supervision of a certified police officer. Observed violations and enforced public safety regulations and ordinances. Assisted other officers and performed special detail work as required. 2001 – 2008 St John Hospital & Medical Center Security Police Department -Detroit, MI Private Police Officer / Dispatcher

Responsible for the overall coordination of the shift. Patrolled hospital grounds inside and outside. Enforced hospital policies. Assisted medical staff with difficult patients. Responded to emergency and non-emergency two-way radio calls alone or as a team member; made arrests when necessary and assisted local law enforcement agencies afterwards. Assisted in fire safety and protection. Prepared police reports and kept daily activity logs. 1998 – 2001 Guardian Alarm Company – Southfield, MI Alarm Response Officer / Technician

SPECIALIZED TRAINING:

• Certified Healthcare Safety Professional

• Certified HIPAA Professional

• Current Michigan CPL valid until 2019

• MCOLES Certified Private Police Officer

• Completed Emergency Medical Technician Program through Superior Medical Education Inc.

• Completed FEMA IS-00100 through IS-00800 Incident Command System

• Completed 3 days of LEIN (Law Enforcement Information Network) Training. COMPUTER SKILLS:

Office 2016 (Word, Excel, Access, Outlook and PowerPoint) CAD (Computer Aided Dispatching)

Installation, repair and troubleshooting of computer systems and networks. References are available upon request.



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