Customer Service Sales

***Fairmount Ave, Newark NJ ***** 973-***-**** ******.*******@*****.***

Alonzo C. White

Objective

To obtain a position as a Records Clerk based on relevant skills and previous work experience.

Skills Profile

Skilled in the most advanced application used for maintaining digital files of routine applications

Excellent organizational, problem solving and multitasking skills

Ability to work patiently and confidently even during highly stressed situations

Passionate to deliver consistent performance

Ability to learn and grasp new skills and technologies quickly

Employment

Montclair State University

Senior Postal Clerk

Passport Agent

05/2017 to Present

40 hours per week Salary: $32,370

As a passport agent I received and examined passport applications for completeness, signature, and affirmation of the truthfulness of statements and contained in the application, verify the identity of the applicant, and presence of required photographs and fees. I also examined evidence of citizenship submitted with the application to establish its authenticity and adequacy in relation to the requirements of law and the facts set forth in the application.

I took the lead in a small group of Postal Clerks and other employees engaged in collecting, sorting, distributing, recording, and stamping incoming, and outgoing letters and packages; does related work as required.

United States Postal Service

Sales Service Distribution Clerk

Passport Agent

09/2014 to 05/2017

40 hours per week Salary $33,700

As a passport agent I received and examined passport applications for completeness, signature, and affirmation of the truthfulness of statements and contained in the application, verify the identity of the applicant, and presence of required photographs and fees. I also examined evidence of citizenship submitted with the application to establish its authenticity and adequacy in relation to the requirements of law and the facts set forth in the application.

I performed distribution and a variety of sales and customers support services for products. I had to maintain pleasant and effective public relations with customers and others requiring familiarity with Postal laws, regulations, and procedures commonly used. I also supervised a group of employees in the delivery, collection, distribution of mail, and in window service activities within a post office, station or branch, or detached unit.

PNC Bank

Customer Service Associate

08/2012 to 08/2014

40 Hours per week Salary: $31,000

I prepared for customer inquiries by studying products, services, and customer service processes. I also responded to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer. Record customer inquiries by documenting inquiry and response.

Lowes

Cashier

05/2012 to 07/2012

25 Hours per week Salary: $15,000

I performed monetary transactions. In addition to conducting sales transactions I performed other customer service duties, such as handling refunds, making returns, and filing orders for specialty products. I performed other jobs, such as sales, stocking, and cleaning responsibilities.

Nike

Sales Associate

Supervisor

10/2006 to 02/2011

40 hours per week Salary: $24,897

I managed retail staff, including cashiers and people working on the floor. I met financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; and initiating corrective actions. I also ensured standards for quality, customer service and health and safety are met.

Education

June 04, 2005

HS Diploma

Marist HS, Bayonne, NJ

References

References are available on request.

Contact this candidate