Administrative Professional
Resume:
MARC T. THORNTON
Virginia Beach, VA 23455
E-mail: **************@*******.***
CAREER SUMMARY: An experienced professional with extensive expertise in public relations,
non-profit administration, property/facility management, administrative program management and office management.
SKILLS:
*Case management *Program development and management
*Career counseling/skills assessments *Notary public
*Budget development and management *Job development
*Contract negotiation and management *Accounts payable and receivable
*Personnel hiring, training and supervision *Petty cash account management
*Microsoft Word, Excel Outlook and Power Point; *Event planning and management
Sharepoint; Filemaker Pro 11; Sage *Meeting organization and management
Timberline Office; Internet *Customer service
*Data compilation, entry and analysis *Office management
*Home equity loan origination *Peer mentoring
*Cash register operation and reconciliation *Processing of credit card transactions
WORK EXPERIENCE:
*Leader, Owner Occupied Rehabilitation and Housing Program Administrator, Virginia Beach Community Development Corporation; Virginia Beach, VA; 2013-2016
-Recruited and certified low-to-moderate income clients for home rehabilitation program.
-Originated and closed home equity loans and processed grants for program participants.
-Compiled, entered, updated and generated reports on program performance data.
-Received and processed invoices for payment from contractors.
-Supervised program intake volunteers and interns.
*Facilities Supervisor, Kantar Media; Chesapeake, VA; 2006-2013
-Managed building security, safety, maintenance, and cleaning and vendor contracts.
-Procured goods and services.
*Managed annual operating and capital budgets.
-Supervised Facility Maintenance Associate.
-Provided administrative direction and support and arranged training for Emergency Management Team.
-Planned and managed health fairs, blood drives, blood pressure screenings, weight-loss
competitions, massage clinics and other health-oriented events.
*Association Manager, United Property Associates; Virginia Beach, VA; 2003-06
-Managed two homeowner associations through on-site customer service to members,
coordination and management of Board of Directors’ meetings, budget development and
management, contract negotiation and management, procurement of supplies and services
and supervision of administrative and maintenance personnel.
-Wrote and edited newsletters for both associations.
-Coordinated and managed annual membership meetings.
-Designed and distributed informational flyers.
*Program Coordinator, Oakmont Community Development Corporation; Norfolk, VA; 2001-03
-Developed and managed educational and vocational programs for low-income residents.
-Provided resume writing, job search and small business start-up assistance to customers.
-Recruited and supervised volunteers.
-Established several partnerships with other community organizations and businesses.
-Managed office administrative affairs.
-Collected, entered and monitored program performance data.
*Wrote and distributed newsletters, program guidelines and other documents
*Marketing Specialist, Southeastern Virginia Job Training Administration; Norfolk, VA; 1997-2001
-Recruited, certified and counseled TANF recipients and dislocated workers. Provided skills
assessments, resume writing assistance, mock interviews and employment leads.
-Marketed on-the-job training program to prospective employers through mailings, in-person
visits, newsletters, facsimile, telephone calls, oral presentations and participation in job fairs
and business after-hours events.
-Negotiated and managed training contracts and received and processed invoices from
employers for reimbursement for training expenses.
*Recycling Coordinator and Administrative Analyst, Southeastern Public Service Authority; Chesapeake, VA; 1987-97
-Developed and managed regional recycling services.
-Promoted recycling services through oral presentations, interviews with regional mass media,
magazine and newspaper articles, newsletters, brochures, fliers and press releases and
manning exhibit booths at trade shows, environmental fairs and conferences.
-Developed and managed annual operating and capital budgets.
-Negotiated and managed contracts for goods and services and for the sale of recyclable
materials.
-Collected and monitored program performance data and prepared reports.
-Analyzed administrative and operational policies and developed options for improvements.
EDUCATION:
Master of Arts, Mass Communications; Norfolk State University.
Bachelor of Arts, Rhetoric and Communication Studies; University of Virginia.
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