Customer Service Representative
Resume:
ADEYEMI FADESEWA ADENIKE
Address: Number **, Musa Ujah Street, Gbazango extension, Kubwa, Abuja
Mobile: +234**********
E-mail: ***********@*****.***
OBJECTIVE:
To strive for excellence and precision at all times in all positions and circumstances attaining professional distinction and proficiency
PERSONAL DATA
Date of Birth: 26th November, 1990
State of Origin: Osun
Sex: Female
L.G.A: Odo-Otin
Marital Status: Single
Religion: Christianity
Nationality: Nigerian
ACADEMIC QUALIFICATIONS
[2008-2012] Lead City University, Ibadan, Oyo State
B.SC Politics & International Relations
Second Class Lower Division
[2001 – 2007] Our Lady & St Francis, Catholic College, Osogbo
West Africa Examination Certificate, (WASCE)
National Examination Council (NECO)
WORKING EXPERIENCE
Mar.2013 – August 2015 SchulPortals Technologies Ltd.
7, Adesoye Street, Mende, Maryland, Lagos.
Position: E-Tutor/Learner Support
Responsibilities:
Champion on-line learning
Suggest program or curriculum improvements to on-line administrators
Initiate and facilitate activities that will support on-line learning
Answer students question related to course content
Continually evaluate the progress of learners
Aug.2013 – Feb.2014 Hezecom Technologies
24 Darlington Street Mokola Ibadan, Oyo State
Position: Customer Service Representative
Responsibilities:
Handling customer inquiries, and complaints
Getting information on complaints, propose solutions to inquiries and passes technical issues to the programming department to solve
Sends customers their replacement products or reverse erroneous fees
Provide product or service information to assist customers in making a decision about a product to buy
Jul.2012 – Jun.2013 National Youth Service Corps (NYSC)
Memorial College, Ilorin, Kwara State
Position: Class Teacher
Responsibilities: Taught Civic Education
PERSONAL SKILLS
Outstanding Leadership ability
Good interpersonal relationship
Ability to work under less supervision
Good communication skill
A team player and result oriented
Computer proficiency
TRAINING AND PROFESSIONAL CERTIFICATES
Customer Care Management (December 2012)
Development Knowledge Facilitator Of The Millenium Development Goals (Supported by UNICEF)
Bishop Smith Memorial College, Ilorin, Kwara State
Teaching (NYSC YEAR)
HOBBIES:
Reading, Counseling, Meeting People
REFEREES:
Mrs. F.A Ajala DR Olufemi Badru
Lecturer, Department of Banking Lecturer, Department of Politics
& Finance & International Relations
The Polytechnic Ibadan, Lead City University, Ibadan
Oyo State 080********
Mr. Kayode Ajibade
Retired Permanent Secretary,
Osun State government,
Oshogbo,Osun State
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