YVETTE SMITH

Professional Summary

Customer Service

Troubleshooting

Process Improvement

Standardizing Processes

Change Management

Complex Problem Solving

Judgment and Decision Making

Mathematics

Operation Management

Active Listening

Experience

Postal Service Mail Sorters, Processors, and Processing Machine Operator United States Postal Service-NDC – Hazelwood, Mo 09/1992 to 04/2015 Moved levers or controls that operate lifting devices, such as forklifts, lift beams with swivel-hooks, hoists, or elevating platforms, to load, unload, transport, or stack material. Positioned lifting devices under, over, or around loaded pallets, skids, or boxes and secured materials or products for transport to designated areas. Created an optimal route to transport mail throughout the plant to reduce travel time. Operated or tended automatic stacking, loading, packaging, or cutting machines. Bundled, labeled, and routed sorted mail to designated areas based on destinations and according to established procedures and deadlines. Distributed incoming mail into the correct staging lane and created a first-in-first-out process. Operated various types of equipment, such as computer scanning equipment, addressographs, mimeographs, optical character readers, and bar-code sorters while keeping a high productivity rate.

Searched directories to find correct addresses for redirected mail. Cleared jams in mail sorting equipment to increase operational efficiency. Transported containers of mail using forklifts and automated "trains." Sorted odd-sized mail by hand that is typically difficult to sort and segregate items requiring special handling.

Loaded and unloaded mail trucks, by lifting containers of mail onto equipment Dumped sacks of mail onto conveyors for culling and sorting. Education

Associate of Science: Medical Billing and Coding

Sanford-Brown College - Hazelwood, MO Feb 2014

Certification in Accounting: Accounting

Hickey College – St. Louis, MO Apr 1987

High School Diploma: General Studies

Berkeley High – Berkeley, MO Jun 1986

12438 RusticTrail Dr, St. Louis, MO 63138 (H) 314-***-**** ac2wgo@r.postjobfree.com