DONALD Richardson

*** ******** ***** ************, **.

Cell 717-***-****

Results driven leader with progressive and successful background in integrated communications. Develop custom communications solutions for clients that reduce costs, enhance ROI and ensure compliance while focusing on high quality process enhancements. Self-starter possessing excellent communication skills with a strong, in-depth experience in pressroom management, project management, procurement, digital /large format, quality assurance/process consultant, prepress operations, packaging, print operations, paper, and sales. Presently Operations Manager LSC Communications in charge of 100 employees. Last role was Pressroom/Pre-Press/ BnideryDigital Manager for Intelligencer Journal Printing, in charge of approximately 45 employees. In this role, manage all aspects of process, troubleshooting, testing, print, pre-press, vendor management, inventory control, color management, scheduling. G7 Professional license. Managed Production of approximately 50 employees as a Prepress Sr. Preliminary Technician at RR Donnelley. Managed 6 Pressroom Quality Analysts and 200 customers as Process Consultant/Quality Management team for RR Donnelley. Color management expert prepress and web press.Traveled extensively throughout the US managing customer expectations in many of my roles as print, color, and process expert. Worked directly with customers such as Neiman Marcus, Apple, Victoria's Secret, Microsoft, Google to name a few. Director of Sales Support for a packaging company. Past experience includes web and sheet-fed presses ; Goss, Harris. Manrolland, Miller, and Miehle. PROFESSIONAL EXPERIENCE

Operations Manager LSC Communications Terre Haute, IN. 47802 Manage all manufacturing operations including Pre-press, Pressroom, Bindery, Shipping, Maintenance. In charge of all human resource functions including conflict resolution, hiring, and firing, scheduling, streamlining processes utilizing TPM and lean manufacturing. All customer relations, vendor management, technical support, print and color expertise, process changes, inventory.

Manage all manufacturing areas consisting of approximately 100 employees. This includes 6 shift supervisors, and one Manager.

Manage Bobst, laminators, foil stamping, folder gluer, stitchery, perfect binder.

Manage 4 Mitsubishi sheet-fed presses, screen press, Steinamentz uv coater.

Change agent utilizing KPI targets for all areas to increase productivity. Boosted output by 7%.

Vendor management savings of $70,000 in 3 months by testing products which increased output and quality.

G7 trained, color expert, prepress and press. Color management expert building profiles.

Print expert, sheet-fed and web. Manage all testing including coatings, blankets, inks.

Manage budgets.

DONALD RICHARDSON

50 Village Square Drive Marietta, PA. 17547 Home 717-***-**** Cell 717-***-**** Pressroom/ Pre-press/Digital Printing Manager Intelligencer Printing Company Lancaster PA. Manage the Sheet-fed and Web pressrooms, Pre-press and Digital Printing departments. In charge of all aspects of these departments from customer support, inventory control, technical support, print expertise, color management, lean manufacturing, streamline process changes, hiring staff, cost reduction.

Manage 35 employees in Web, Sheet-fed, Digital Pressrooms, and Pre-press

Streamline processes in all areas utilizing Process Mapping, Lean Management, TPM.

Manage cost control savings in excess of $250,000 in 15 months.

G7 Professional Qualified June 2014. Color Management Expert pre-press/press/proofing.

Print troubleshooting expert in sheet-fed, web, and digital.

Manage all testing for print, prepress including proofing, ink, plates, blankets, etch, etc.

Manage budgets for press and pre-press.

Work with Customers on press checks as needed.

Director of Sales Support, US Yuto Packaging Company, Shenzhen, China 2012-2013 Managed US customers for China based packaging company. Worked with clients on all aspects of print requirements, RFP process, technical support. Traveled extensively throughout US working with large customers such as Microsoft, Google, Apple, and Victoria's Secrets. Build US team from ground zero.

Communication liaison between China and US customers.

Extensive Travel throughout US to meet with customers.

RFP negotiations, pricing.

In charge of hiring US based team.'

In charge of start up business to find real estate/ buying existing printing company in San Jose.

Print Production Manager/ Technical Sales & Service Rep Schawk Lancaster, PA 2009 – 2012 Manage print production of direct mail initiatives for pre-press services. Work with Project Managers as client expert to ensure all goals are achieved and attained within a budget. Press and pre-press expert/ color management expert. Manage production team.

Client vendor negotiations

Manage budget to ensure goals are met

Manage Print projects with printers

Consult with and service customers at print facilities as needed all over US; identify and execute all client expectations

Color Analyst/Print expert

Project Management

Proactive involvement with designers to ensure all requests are met to satisfaction

Manage graphics/production team to ensure customer satisfaction Sr. Technical Sales Executive/ PM Artisan Colour Lancaster, PA 2007 – 2009 Provide color separation clients with industry-leading quality pre-press services. Direct all market development initiatives for the East Coast Territory including proactive strategic planning and client negotiations. Serve as expert for the client, selling across the whole range of our extensive suite of products and services. Responsible for strategic sales and account management for pre-press services. Develop and manage relationships with customers in the eastern US; sell pre-media separations and large format printing. Actively consult with customers on the development of printing projects.

Create and maintain accurate sales forecasting.

Track and measure performance and Key Business Indicators to ensure sales goals are reached and exceeded.

Consult with and service customers at print facilities as needed all over US; identify and execute all client expectations.

Color Analyst/Print expert for US clients.

Project Management.

Process Consultant/Quality Management R.R. Donnelley Lancaster, PA 2002 - 2007 As the first Process Consultant in RR Donnelley, pioneered role and achieved flawless execution of customer projects and products through pre-press, press room and bindery. Served as Process Improvement Lead for Lancaster West Plant through Lean Manufacturing, SPC. Led pre-planning meetings with new and existing customers to identify and deliver on customer expectations. Liaised with all Pre-Media houses to ensure all files and proofs met specification with regards to format and calibration. Worked with manufacturing to meet and exceed customer expectations. In charge of press room Quality Analysts development and assessment. In charge of testing materials such as ink, blankets, plates, etc. Color management expert for press room. Identify print defects and provide quick resolution to avoid downtime. Utilize real time data to achieve consistent print.

Troubleshooting expert for all press types.

Fingerprinted all presses and ensured they were within specification.

Built calibration curves, which achieved best possible proof to print match.

Conducted DOE press test related to ink set changes, calibration, etc.

Worked with customers as color analyst on press, which resulted in best color match.

Developed specification sheets, which press crews followed.

Developed Quality Analysts and train to work with customers.

Worked with ink vendors, pre-press vendors, blanket vendors, plate vendors to achieve best overall reproduction.

Converted and qualified all prepress vendors to G7 standards.

Qualify Vendors and manage.

Quality Analyst R.R. Donnelley Lancaster, PA 1995-2002 Displayed excellent technical and analytical skills in reviewing project documents. Problem solved and quickly resolved print and bind quality concerns. Daily customer communication while regularly working between plants as resident print/color expert. Led computer-to-plate startup team responsible for the transition of all customers to CTP and digital proofing. Worked on all presses Harris, Goss, KBA.

Press Color Analyst – worked with customers to achieve color approval on press.

Developed relationships with customers and pre-media houses to achieve best possible match on press.

DONALD RICHARDSON

50 Village Square Drive Marietta, PA. 17547 Home 717-***-**** Cell 717-***-****

Led pre-production meetings with customers and creative team to ensure best execution of overall print production expectations.

Help identify print defects and provide resolution. Senior Preliminary Technician (Shift Supervisor) R.R. Donnelley Lancaster, PA 1989-1995

Managed shift production for Pre-press operations. Troubleshooting expert for Color Analysts and Console Operators. Responsible for customer color shows at customer site in Color Analyst capacity. Set Priorities for Scanner; Color mark-up, Plotter, and ESO area. Completed Journeyman card.

Facilitated pre-planning meetings with Direct Mail customers.

Managed approximately 50 employees shift responsibility

Customer communication liaison with Lancaster Pre-Media.

Coordinated customer shows with Joseph Bank, J. Crew, LL Bean, New York Times, Paul Frederick and other clients.

Calibrated and set-up first Kodak Approval.

Resident expert in all pre-press operations including color analyst, console display operator, scanner operator, advanced electronic systems operator, color proofing expert. Other Significant Experience

Electronic Console Display Operator (Assemble/Color Correction Pages) R. R. Donnelley Lancaster, PA 1987-1989

Advanced Electronic Systems Operator R. R. Donnelley Lancaster, PA 1985 – 1986 Electronic Systems Operator (Scanner Operator) R. R. Donnelley Lancaster, PA 1983 – 1984 Bindery (sort &repair, fill-in bindery operator) R. R. Donnelley Lancaster, PA 1981 – 1983 Pressman Acorn Press Lancaster, PA 1980–1981 Pressman Sir Speedy Printing Lancaster, PA 1979 Pressman Express Press Lancaster, PA 1978

TRAINING AND EDUCATION

Graduated Conestoga Valley High School Lancaster, PA. Graduated Brownstown Technical School- Graphic Arts Lancaster, PA. Completed three Journeyman programs at R.R. Donnelley Electronics Systems Operator (Scanner Operator)

Console Display Operator (Page Assembly, Color Corrections) Sr. Preliminary Technician (Shift Supervisor)

Pressman Heidelberg, Miehle, Harris

Completed Courses

Lean Manufacturing Training

5/S

Training the Trainer

Best Practices

Creo CTP

Process Mapping

DOE

Root Cause and Corrective Action

Worked with Black Belt on various projects

Process Improvement Leader

G7 Professional Training 2014

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