Business Development Manager

CRAIG LOWDERMILK

**** ***** ****** ******: 919-***-****

Raleigh, NC 27604 *****.**********@*****.***

BUSINESS DEVELOPMENT / SALES / ACCOUNT MANAGEMENT

Over 20 years of experience in sales that includes multiple leadership and management positions. Advanced business development skills, including an exceptional ability to build and maintain client relationships. Strong background in leading sales of complex technical product offerings. Consistent record of achieving sales and market share growth. Recipient of multiple awards and recognitions.

Experience in pre-sales and post-sales activities, including the installation and support of company products.

Highly skilled in building and maintaining networks of VARs, MRs, and other partners in the sales process.

Proven ability to supervise, train, mentor, and lead team members to exceed performance expectations.

Confident public speaker and presenter; road warrior and sales hunter; effective, motivational manager. Selected Highlights:

Business Development: Double-Digit Increases in Sales and Client Bases for Multiple Employers Product/Technical: Design of Breakthrough Product Solutions and Extensive Technical Knowledge/Training Awards: Regional Director of the Quarter; Employee of the Quarter & Month; Outstanding Sales Achievement PROFESSIONAL EXPERIENCE

SPECIALTY PHARMACY MARKETING AND DESIGN – Raleigh, NC – 2012-Present Managing Director

Oversee all aspects of company that sells store design, marketing, and consulting services. Manage client base that includes U.S. and international companies. Prepare store layout and design drawings for new stores and remodels, working with owners and contractors on various activities. Create cleanroom designs (CAD drawings) for sterile compounding, including frequent communications with HVAC and general contractors. Provide marketing services that include web site design, messaging/branding, social media design/maintenance/ marketing, email marketing, and collateral design. Call on physicians’ offices to promote pharmacy’s compounded products (over 10 calls on average per day). Hire and train sales representatives.

Expanded the client base from 4 to 34 and increased sales progressively over the same 4-year period. Created and executed multiple strategies to grow the business, including development of jumpstart campaign (focused on high-frequency visits to high volume physician practices).

Increased clients’ sales from 25 to 180 compounds per month. Recommended improvements to increase clients’ speed to prepare/formulate compounds via installation of specialty software and barcode scanners.

Worked as a Manufacturers Representative for SoClean (CPAP sanitizing device), calling on DME, Home Health, and Medical-Oxygen businesses. Built the product distributor base from 3 to 22 and increased sales from 25 units to 250+ units within a single year.

APEX SNEAK PEAK – Apex, NC – 2012-2013

Business Development Partner

Oversaw business development activities for advertising firm specializing in coupon services. Called on local businesses to sell “Peak Deal” ads. Created and managed all images for the web site. Developed and sent 2-3 email blasts per week. Created and maintained the company’s Facebook and Twitter accounts.

Grew sales from zero to $6,000 in 8 months and the client base from zero to 70+ in the same period. Expanded subscriber list from 3 to over 2,800; achieved 60+% open rate and 40% click-to-read rate via email blasts.

Created new social media development/maintenance service for clients; subsequently sold service to ~30 accounts, achieving sales of over $3,500.

CRAIG LOWDERMILK, 2 Mobile: 919-***-**** / *****.**********@*****.***

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PCCA – Raleigh, NC – 2008-2011

Senior Lab Design & Safety Specialist

Consulted with global members of this members-only organization, with a focus on adding sterile <USP797> compounding to their pharmacy’s practice. Generated leads from members as well as outside / inside sales representatives. Conducted phone meetings and on-site visits, explaining steps to become sterile compounder. Created preliminary and subsequent CAD drawings to align with members’ needs. Served as a Product/Technical Manager.

Increased the client base from 2 to 23 over a 2-year period, with an increase from 5-figure to 6-figure sales in the same time period. Recruited 8 new members through attendance at regional and national trade shows.

Designed the largest sterile suite in the company’s history (1,600 sq. ft.) and earned selection to submit lab designs for the University of Virginia School of Pharmacy.

Worked within team of 4 that reported to the CEO and developed a loyalty program (similar to Frequent Flyer program) to reward members based on their spend and other criteria. FLOW SCIENCES, INC. – Leland, NC/Wilmington, NC – 2002-2008 Regional Director

Led all activities in assigned region of capital equipment company, including sales, marketing, client support, hiring, training, and management of VARs, Manufacturer’s Representatives, and other channel partners. Met with clients to determine their OEL goals and demonstrate Flow Sciences’ valued-added offerings; clients included Amgen, Genentech, Merck, Pfizer, and Chiron as well as start-up firms. Consulted with A&E and project management firms to spec equipment for current/future projects.

Increased sales by 19%, 40%, 35%, and 26% over a 4-year period, exceeding sales goals by over 115%. Sold and managed the company’s largest single client project at the time (~$1.2M).

Managed and supported the company’s largest VAR, with 6 locations in 4 states; recruited, supported, and trained the company’s largest distributor with 42 sales employees.

Named Regional Director of the Quarter for Q1 2005 and Q4 2006. VISIONAIR (currently TriTech Software Systems) – 1998-2002 Technical Procurement & Project Coordinator (2000-2002) / Internal Help Desk Lead (1999-2000) / National Sales Support Engineer (1998-1999)

Progressed through increasingly responsible positions for a developer and marketer of highly adaptable wireless data applications and enterprise solutions for mobile workforces. Oversaw million-dollar budgets, supervised and mentored teams, provided end user support in a 350+-node network, and managed PC support for 20 sales rep in various roles.

Generated $135K in savings on software licensing by implementing MSDN affiliation; additionally decreased shipping costs 38% over a 9-month period.

Earned 2 Employee of the Month Awards and an Employee of the Quarter Award. PRIOR POSITIONS: Director, PC-Wizards – Oversaw all aspects of the company. Grew the customer base from 3 to 180 Sales Manager/IT Manager, EnviroMed – Maintained 90+% renewal rate and increased new client sales by 142%. Senior Medical Representative, Forest Pharmaceuticals – Ranked in top 10% among 250 representatives. Earned multiple Outstanding Sales Achievement Awards; first rep nationally to reach 30% market share with key product. EDUCATION & CREDENTIALS

Textile Engineering & Business Administration/Marketing Coursework – WINGATE UNIVERSITY – Wingate, NC Certifications & Training – Certified Cisco Expert, Small to Medium Business Solutions; Certified Citrix Sales Professional; Microsoft SQL Server; Microsoft Small Business Server; Building VPNs (Learning Tree); Sandler Sales Training (4 years); Professional Selling Skills (10 years); Getting Things Done (1 year) Designations – Eagle Scout

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