Customer Service Sales

Ora Bacon

Receptionist

Kingwood, TX *****

**********@*****.*** - 318 349- 0848

Authorized to work in the US for any employer

WORK EXPERIENCE

Receptionist

Caddo Community Action Agency - Shreveport, LA - July 2007 to January 2010 Gathered, analyzed cultural,educational, social and demographic data about the community to guide local program development, answer all inbound calls, greeted and directed clients to intake officers.Kept work areas clean and neat at all times, worked as a team environment, partnered with national and local community service organizations to promote assistance in various programs. Constant training,meeting and traveling as needed. keep work station clean,monthly reports, updating clients folders. Cafeteria Front-End Supervisor of Food Services

Sodexho Corporation/Louisiana Health Science Center - Shreveport, LA - August 2002 to October 2005 Supervised Cleaning Crew, Servers, Grill Cooks, and Cashiers, assigning work area, Cash disbursements,open and Closing, Food Preparation, Catering, Exceptional Customer service, handled all complaints and accidents reports, Supervised over 10-15 employees,organized safety committee meeting,Communicated with individuals of all ethnic and cultural backgrounds on a daily basis.Prepared merchandise for sales floor.

Deli Assistant Manager

Brookshires Grocery Company - Shreveport, LA - June 1997 to August 2002 Assisted the Manager with the over all operations of the Deli, Daily Sales and Customer Service. Maintained knowledge of current sales and promotions. Provided training support for new hire. Completed all cleaning, stocking and organizing tasks in assigned sales area. Responded to customer questions and requests in a prompt and efficient manner. Recommended merchandise to customers based on their needs and preferences. Greeted customers in a timely fashion while quickly determining their needs. Refilled and rotated items on shelves to maintain well-stocked inventory. Offered product samples, answered questions and helped customers find items. Assisted the team in meeting sales, stock loss, labor objectives and margin goals to increase profitability. Answered telephone calls and responded to inquiries. EDUCATION

Cosmetology in cosmetologist

International Beauty College - Irving, TX

February 1988 to December 1989

diploma in General Studies

Springville High School - Coushatta, LA

September 1975 to June 1979

Certificate

Northwestern State University

SKILLS

Food Service (10+ years)

ADDITIONAL INFORMATION

Food Service Supervisor 5 years combined with other past experience, Receptionist 3 years, Retail sales associate 5 years, Deli manager 3 years

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