Customer Service Office

Magdalena Velazquez

**** ****** **. *******, ** *6324

Home 219-***-**** cell 219-***-****

********@*******.***

SUMMARY

Customer service skills, bilingual fluent Spanish writing, reading and speaking. Excellent working as team member or self.

Software

Microsoft Word, Power Point, Excel and Outlook

Abacus, Clio, (familiar with this legal managing systems), Westlaw, and Lexis Nexis.

Law Office Technology

Education

Jul. 2012 to May 2016 Bachelor of Science degree in Paralegal and Pre-Law Studies, Civil and Criminal Law. With a minor in Psychology at Calumet College of St. Joseph, five semesters in the Dean’s list, graduated with honors as an outstanding student.

EXPERIENCE

Jan. 2016 to present Volunteer Paralegal, Indiana Legal Services

New client intake

Write advice letters for clients.

Communicate with existing clients.

Draft correspondence.

Jan. 2000 to Dec. 2011 Line Operator, Behr Process Corp.

In charge of operating filling line.

Check proper weight of product.

Make sure of the right product as well as the proper labels.

Three times employee of the month

Mar. 1997 to Dec. 1999 Cashier, Empress Casino Hammond

Handle money.

Stock for the deli dept.

and customer service

Nov. 1985 to Sep. 1996 Writer’s assistant, Writers Group

Office duties.

Translations

Correspondence.

Contact this candidate