Administrative Assistant Accounts Payable

Fransetta R. Temple

Phone 313-***-**** * *****************@*****.***

WORK EXPERIENCE

**** – 2015

City of Detroit Police Department

Detroit MI

Telecommunications Operator

Received and processed information from the public and police personnel on non-emergency and non-life threatening criminal and non-criminal activities via Computer Interface Network (CIN). Apprised superiors of matters which affect the quality of service provided. Continually updated training in the following disciplines: Telecommunications Device for the Deaf (TDD), Law Enforcement Information Network (LEIN), Employee Assistance, Report Writing, Hazardous Materials, Domestic Violence/Spouse Abuse, Human Relations (Stress Management, Sexual Harassment/Discrimination), Voice & Data Communications and CPR.

1997 – 1999

Crain Communications

Detroit MI

Administrative Assistant

Performed administrative clerical duties. Processed accounts payable and receivables, and checks and balances of the company’s accounts. Responsible for handling lock boxes and credit cards.

1985 - 1997

Internal Revenue Service

Detroit MI

Data Transcriber

Organized files and collected data for entry into computer database. Analyzed data for errors. Verified payroll.

EDUCATION

Ross Business Institute

Detroit, MI

Word Processing Instructor Certificate

Denby High School

Detroit, MI

College Prep Diploma

OTHER SKILLS & EXPERIENCE

Operating Systems include Windows XP

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

& Multi-line Telephones.

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