Service Support

Referred by :-

Miss. Srotaswini Barik

************@*****.***

+91 –943-***-****

Address: Dhanisho, Balikuda,Jagatsinghpur, 754103

CAREER OBJECTIVE

To work continuously towards the achievement of the Goals & Objectives of the organization. To effectively apply my skills to help the company and myself progress and reach good heights.

STRENGTH

To be an aspiring leader and to motivate group of the people to achieve organizational objectives, with all leadership qualities & skills, in my attitude. Punctuality, dedication and sincerity are my strength in life.

ACADEMIC CREDENTIALS

Examination/ Degree

Institution

Performance

Year of pass-out

B.A. (ECONOMICS)

Swami Vivekananda Memorial (Auto) College

66%

2012

Higher Secondary Education (12th) (C.H.S.E.)

Swami Vivekananda Memorial (Auto) College

Aggregate:65%

2009

Secondary Education (10th) (B.S.E.)

P.S. high school,Dhanisho

Aggregate:58%

2007

OTHER CREDENTIALS

Done PGDCA in computer literacy.

Perusing B.Ed .

COMPUTER EFFICIANCY

OS

Windows 98 /XP/2007/2010

OFFICE

MS-OFFICE( WORD, EXCEL,POWER POINT)

Professional software’s

Dristi Dialer, Emergency Dispatch System (EDS)

CAREER GRAPH

Organization

Period

Designation

Ziqitza Health Care Ltd

(108 Ambulance service )

September 2013 to till date

Senior CDC Executive (inbound and Outbound process)

PRESENT EXPERIENCE

Key Deliverables:

Keep the track record of Patient details in software and to ensure proper service of 108 ambulance on daily basis;

Communication - Deals with internal and external Patients at all levels via telephone and email, to ensure successful communication via actively listening and probing questions;

Problem solving - Resolves in-depth queries in a methodical manner independently to find appropriate resolutions;

Team Player - Enjoys sharing knowledge and encouraging development of others to achieve specific team goals;

Planning and organizing - Refined planning and organizational skills that balance work, team support and ad-hoc responsibilities in a timely and professional manner;

Done discussions with patient, over phone regarding services and Short out the queries.

Create an environment orientated to trust, open communication, creative thinking & cohesive;

Lead by setting a good example (role model) – behavior consistent with words and Motivate & inspire team members;

Facilitate problem solving & collaboration;

Maintain healthy group dynamics;

Support new team members in working through induction programme, ensure that they have the necessary knowledge to effectively participate on the team;

Familiarize the team with patient needs and ensure the team address all relevant areas of care within their individual sphere of employment;

Attend regular meetings as directed by management;

Monitor all key worker records & support individual key workers to develop positive working relationships with patient;

Maintain quality & standards of the organization in all areas of provision;

Maintain all areas of Health & Safety relevant to the service users, working environment & staff teams;

Monitor & support relevant First Aid awareness and training within the staff team.

Extra-curricular Activities / Hobbies

Reading newspaper, Cooking.

PERSONAL DOSSIER

Father’s Name : Mr. Basant Barik

Mother Name : Mrs. Nirupama Barik

Date of Birth : 23rd April 1992

Gender : Female

Marital Status : Single.

Nationality : Indian

Religion : Hindu

Height : 5.05”

Weight : 52 Kg

Vision : Clear

Linguistic : English, Hindi & Oriya

DECLARATION

I hereby declare that all the information’s furnished above are true to the best of my knowledge and belief.

Place: BHUBANESWAR

Date: / / (Miss. Srotaswini Barik)

Contact this candidate