Customer Service Administrative Assistant

Mary C. Adams

*** *. ********* **** #****; Lewisville, Texas 75067; 214-***-****; *.**************@*****.*** Summary 20+ years of Customer Service experience; 3+ years of experience within the Animal Care industry; strong interpersonal Skills; Animal lover; Motivated self-starter; Proficiency in handling multiple projects concurrently

Experience Kennel Technician

Rosemeade Veterinary Clinic; Carrollton, Texas

July 2016 – August 2017

• Maintain daily and physical upkeep, hygiene maintenance of kennel, animals, and all clinic areas;

• Feed, water, and medicate all animals in care of boarding

• Fill prescriptions, run fecal samples, blood work for heart warms tests

• Procuring vaccines for techs and clinic doctors

• Inventory control of dog food, cat food, and medicines Kennel Technician

Barney's Ranch; Carrollton, Texas

March 2015 - April 2016

• Daily responsibility of physical upkeep, hygiene maintenance, and various needs of patrons' dogs, including feeding and disbursing of required medications

• Processed Daily Inventory of kennel supplies

• Addressed customer service needs/issues of patrons as needed

• Responsible for guided tours of the facility to prospective clients Kennel Technician

Man's Best Friend; Carrollton, Texas

December 2013 - September 2014

• Oversaw the company's "Doggy Day Care" department

• Maintained daily and primary responsibility for physical upkeep, hygiene maintenance, and various needs of patrons' dogs

• Addressed customer service needs and issues of patrons as needed Cook/Floater

Legacy Day Care, LLC; The Colony, Texas

December 2012 - May 2013

• Prepared Daily meals for approximately 300 pre-school children

• Substituted for school teachers in teaching/specialized child care when necessary

• Ensured daily cleanliness and organization of school kitchen and related areas Resume' - Mary C. Adams

Administrative Assistant

Central Fire Protection; Dallas, Texas

July 2010 - February 2012

• Clerical reporting to company President, senior management, and company staff

• Office management, Accounts Receivable tracking of respective accounts, and preparation of written invoices

• Responsible for taking inbound customer calls, booking outbound staff service calls, Dispatch, CSR, and setup of employee/senior staff meetings Education Diploma

MacArthur High School; Irving, Texas

References Available upon Request

Mary C. Adams

201 W. Southwes1 Pkwy #5108; Lewisville, Texas 75067; 214-***-**** **.**************@*****.***

Contact this candidate