Customer Service C

RESUME

R.Karthikeyan N o:PLOT N O.* T HIRU N AGAR 87 V EPPAMPATTU

THIRUVALLUR D IST 6 02024

Mobile N o : 7-418******

Summary :

I h ave b een w orking i n t he s hipping I ndustry f or t he p ast 1 0 y ears. I a m v ery w ell experienced i n C ustomer C o-ordination.

Education:

B.A(CORPORATE S ECRETARYSHIP)(Academic Y ear 1 998 t o 2 001) Technical Q ualification:

Typewriting E nglish H igher G rade-IIND C LASS Shorthand E nglish L ower G rade-1S T C LASS. DCA & P GDCA ( Computer B asics)

Work E xperience:

Worked i n M /s.Montane s hipping P vt L td a s a D ocumentation E xecutive/Customer Service ( From 0 1.12.2004 t o 0 1.11 2 011)

Worked i n M /s.Pomona G lobal L ogistics a s a O peration E xecutive

( From 0 1 D ec 2 011 t o 3 1.04 2 013) Worked i n M /s.Classic L ogistics I nt’l P vt l td a s S enior E xecutive-Logistics D ivision

( F rom 0 6t h J une 2 013 t o 3 1.03.2014) Worked i n S peed & S afe F reight S ystems I ndia P vt L td a s S enior D ocumentation Executive ( From 0 5t h S eptember 2 014 t o M arch 2 015) Worked i n L ogwin A ir & O cean I ndia P vt L td a s S enior C ustomer S ervice E xecutive & Operation ( From M arch 2 015 t o M arch 2 016) Worked i n E xpo F reight P vt L td, T uticorin a s S enior E xecutive ( Sea E xport ) F rom A pril 2016 t o A pril 2 017).

Job P rofile :

● Co-ordination w ith c ustomer f or c argo m ovement a nd p lanning

● Follow u p o f C argo – q uantity d ischarged d etails

● Communication w ith O verseas A gent/Customer a bout c argo d ischarged p osition.

● Preparing I nvoices & d ispatching t o O verseas A gents

● Sending P re-Alerts

● Sending V sl S ked

Job P rofile:

● Co- O rdination w ith t he L iners / A gents / C o-Loaders

● Preparing a nd s ending p eriodical r eports w ith t he B ranch o ffices

● Scrutinizing t he D ocument

● Follow U p o f V essel C onnection D etails

● Rising D ebit / C redit N otes & I nvoices

● Submitting D ocuments t o t he A gents / L iner Co-Ordinating w ith O verseas A gents:

● Handling N ominations

● Updating t he D elivery S tatus

● Follow U p o f t he s hipment f rom l oading t ill d elivery.

● Getting v essel s ailing d etails a t t ransshipment p ort. Interacting w ith s hipping l ines f or:

● Negotiating r ates f or v arious d estination Personal d etails:

Father’s N ame : T.Ramachandran

Date o f B irth : 14.09.1980

Sex : Male

Marital s tatus : S ingle Languages K nown : English a nd T amil

Declaration

I h ereby d eclare t hat t he i nformation g iven a bove i s t rue o f m y k nowledge. I a m s ure t hat if I h ave a c hance t o w ork i n y our e steemed o rganization I w ill d o m y b est. Place C hennai

Date : 13.10.2017 R .KARTHIKEYAN

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