Manager Project

Hasan Mohsen Elagouz

IT Project / Product Manager

Mob. +966-**-**-**-*-**

Mail: *********@*****.***

Summary:-

Over 10 years of experience in Information Technology, Project Management responsibilities, including planning, designing, budgeting, organizing, coordinating, administering, monitoring and managing one or more information technology projects. Work Experience:-

Mar.2016 – Present Hudoud Alteqnia Company. Product Manager, (KSA).

Working as a Products Manager for my company for the project of Maintenance and Operation of Computer with Saudi Post (National Address Department).

Managing more than product: 1- National Address 2- National Address Maps 3- Hajj And Umrah Navigator 4- National Address API.

Contributing to the product vision and planning and drive the product roadmap.

Working with cross-functional stakeholders to research requirements.

Working closely with user experience designers to research, define, and test UI.

Collaborate daily with the development team to define and prioritize user stories.

Helping evaluate, integrate and managing relationships with external vendors.

Monitoring and investigating customer feedback and customer support metrics.

Managing support of urgent technical issues.

Maintaining professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

Determining customers' needs and desires by specifying the research needed to obtain market information.

Assessing market competition by comparing the company's product to competitors' products.

Building mockups and wireframes for development projects.

Use product management software (AHA Product management and JIRA). Feb.2015 – Mar.2016 IT Eyes Company. IT Project Manager, (Egypt).

Managed Four Software Project (leading 14 team member ):

Assigned and monitored work of technical staff, such as system analysts and programmers, providing support and interpretation of instruction / objectives.

Organized project activities that may require interdepartmental meetings and communication ensuring completion of the program / project on schedule and within budget constraints.

Ensured that the estimation process for development and test tasks is as robust as possible and clearly identifies any areas of risk.

Guiding and coaching project team members in the identification, development, and completion of project deliverable. Oversees deliverable quality, consistency, and adherence to standards.

Worked with the portfolio team to ensure that customer requirements are fully defined and understood in order to provide suitable detail on all system requirements to enable development and testing.

Oct.2010 - Feb.2015 Engineers Contractor. IT Projects Manager, (KSA).

Worked as an IT Projects Manager at Engineers Contractors Est. for all the following projects contracting with Najran Municipality (leading 57 team member ): 1- Maintenance and Operation of Computer, (Sep.2008 - Sep.2011, Cost: 1246548 SR), Responsible for (Data Center (32 Servers, 350 PC, 13 Switches). 2- Project of Establishment of Najran Municipality Building with the Study and Supervision Computer, (Dec.2011 - Apr.2014, Cost: 1856000 SR), Responsible for (DATA System Solution, IP-CCTV Solution, MATV System and IP PBX.).

3- Maintenance and Operation of Computer, (Dec.2012-Dec.2015, Cost: 7964580 SR), Responsible for (Data Center (64 Server, 1050 PC, 16 Department). 4- Project to develop information technology, (Aug.2013-Aug.2016, Cost: 7596000 SR), Responsible for (Development Web Portal for Najran Municipality). 5- The Development of the Field of Electronic surveillance, (May 2014-May2017, Cost: 5023075 SR), Responsible for (IP-CCTV Solution for (11) Site, Tracking System for Cars, Mobile Application).

Sep.2008 - Sep.2010 Engineers Contractor.

System Admin/Project Coordinator, (KSA).

Assisted in tracking risks, assumptions, issues, decisions and open questions and follows up as needed or as directed by program/project manager.

Coordinated project resource changes, including space, equipment, and update of project documentation (team lists, organization charts, etc.).

Created Power Point and Visio documentation for the project team to facilitate understanding of complex project issues as well as to document project or process flows.

Provided administrative and tracking support to the team as necessary.

Maintained project financials including plan, current and previous forecast, actuals, and variances by work stream, review gates, and/or department/unit. Feb.2006-Sep.2008. Misr Swed Import Company.

Network &System Engineer/Project Coordinator, (Egypt).

Meet with Staff on an ongoing basis to receive feedback and suggestions for the network and inform the staff regarding new development and changes in network services.

Implemented and supported disaster recovery solutions.

Applied security policies and understand security logs and alerts.

Performed daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups. Education:-

University of the People. Master of Business Administration (2017 -2019).

Menoufiya University. Faculty of Electronic Engineering, Menoof. B.Eng. of Electronics & Electrical Communication Engineer. (2000- 2005). Training Courses: -

Project Management Professional (PMP).

Risk Management.

ISO 9001:2008.

CAPM.

HP Open View – Network Node Management (I&II) 7.5.

Microsoft Project 2010, 2013.

Cisco Certified Network Associate CCNA “640-801”.

Microsoft Exchange Server 2007, 2010.

ISA 2004, 2006 and TMG2010.

Windows Server 2008 Server Administrator.

Member at:-

Axelos ID: 9212047.

Project Management Institute ID: 2732370

Saudi Council of Engineers ID: 121517.

Egyptian Engineers Association ID: 08827.

Certifications:-

Certification name Certification authority License number

ITIL® Foundation certificate in IT Service Management. AXELOS Global Best Practice. 921-***-****.

Certified Projects Champion - 21500 CPC. Project Champions Academy. 201-***-****.

The Complete Product Management Course. Udemy. UC-OMI4U4KG.

Product Management. Edraak. Course-v1:Edraak+SPM+T1_2017.

Agile Project Management. Udemy. UC-OG8UGEHY.

PMP Preparation & Primavera P6. Udemy. UC-K1PJS0KL. My References:-

Eng. Ali Jaradat Eng. Atieh Almatrafi Eng. Ali Al Sedran Program Manager Director of Products & Services General Manager Q Consulting Advisors National Address-Saudi Post Najran Municipality ***********@*******.*** ***********@**.***.** *********@******.***.** Mob: +966-********* Mob: +966********* Mob: +966-**-***-**-**

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