Customer Service Executive Assistant

MARIANNE DUROCHER

** ******* **** *******, ** ***20 603-***-****

CAPABILITIES: TEAM PLAYER, POLICY ORIENTED, ABILITY TO PRIORITIZE AND WORK INDEPENDENTLY

WITH THE MATURITY NECESSARY TO COMPLETE WORK CORRECTLY AND ON TIME.

WORK HISTORY:

Executive Assistant/Full Charge Bookkeeper (4/2015 - present)

Aeroweld, Inc. Laconia, NH

A/R, A/P, payroll (child support, tool purchase deductions, bonus’s etc.), 941 deposits weekly and quarterly (payroll audits), W-2’s, 1099’s W-9’s and bank/account reconciliations. HR (setup new hires and terminations within QuickBooks 2017, processed health insurance and IRA’s, WC claims / Form 300. Enter Quotes and setup purchase orders. Safety officer responsible for training and keeping MSDS book up to date. Screened phone calls.

PATIENT ACCOUNTS REPRESENTATIVE/FINANCE ASSISTANT (4/2007-4/2015)

NH Oncology-Hematology, PA Hooksett, NH

Processed bi-weekly payroll (100+ Employees), expense reports, Responsible for DOL Statistics Reporting, Quarterly Multiple Worksite reports, and weekly Cash Requirements report. Set-up new hires and terminations within Evolution and Uni-time. Maintain accurate employee records and worked closely with HR. High Volume A/P: weekly check runs, patient refunds, follow up on A/P issues and W-9’s. Handled Employee Benefits and Doctor Credentialing (on a temporary basis) until the positions were filled. Insurance credentialing, balance multiple offices on a daily basis, filing of probate Appearances/Withdrawals, medical records billing, set up/check in new patients and assist with financial counseling

OWNER/FULL CHARGE BOOKEEPER (1999-1/2010)

Landscaping Doctor from Little Canada, LLC Sanbornton, NH

Responsible for Payroll, A/R, A/P, 941’s, bank reconciliation, collections, and worked with

Accountant to close the books for the year. Worked on job sites on an as needed basis.

A/P / COLLECTIONS (2/2005-5/2006)

Advanced Recycling, Inc. Concord, NH

High volume A/P, collections on delinquent accounts, opens and distributes mail, maintained certificate of insurances and processed credit applications. Calculated weights and pricing on various types of steel on a weekly basis. Assisted with answering multi- telephone lines.

FULL CHARGE BOOKKEEPER (3/2002-9/2004)

Penny Pitou Travel, Inc. Laconia, NH

Multiple offices: A/P, processed online transfers and payments. A/R, posted down payments, returns and daily deposits for the bank. Processed weekly payroll, set-up employees for direct depositing, updated employee records, and processed employee benefits. Reconciled bank statements, completed, and filed quarterly taxes. Prepared monthly/yearly financial statements for the accountant and yearly payroll audits. Handled collections on returned checks and ordered supplies.

FULL CHARGE BOOKKEEPER (3/1997-2002)

ABC Fabricators, Inc. Laconia, NH

A/P, A/R, Processed weekly payroll and tax deposits, quarterly taxes, and yearly audits. Reconciled bank statements and prepared monthly/yearly financial statements for accountant. Invoiced customers daily and made weekly collection calls on delinquent accounts. Responsible for HR - employee benefits and unemployment paperwork for a two week yearly shut down. Answered telephones, directed calls, and relaying production orders to sales manager. Promoted from screening position to full charge bookkeeper.

MARIANNE DUROCHER

14 Leisure Lane Belmont, NH 03220 603-***-****

EDUCATION:

Associates Degree in Business Management, Minor in Accounting

NH Community Technical College Laconia, NH Phi Theta Kappa - President/Graduate

KNOWLEDGE:

Peachtree, QuickBooks, One-Write, Real World, Great Plains, Trams, Uni-time, Evolution, Word, Sage, Abra, Mosaiq, Excel, Access, Gimp 2, Snipping Tool, E2 (Shoptech) and Outlook Notary Public

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