Customer Service Sales Representative

Summary

I possess my own transportation, great work references and am very punctual. For many years I have had many work experiences and volunteer opportunities in stage production, customer service and marketing positions. I am reliable, and communicate effectively both orally and in writing. I possess solid computer skills and familiar with many online social media platforms. I have experience and enjoy working with people especially in public settings, and am able to provide clients/guests with a valuable experience, no matter the setting.

Job Experience

TIFF Volunteer June 2017 - Present

Toronto International Film Festival (TIFF), Toronto, ON – To provide customer service and front-of-house assistance including, but not limited to, managing lineups, scanning tickets, ushering. Assist various TIFF departments with a variety of administrative, data-entry and organizational tasks.

Sales Representative and Marketing Associate April-June 2017

V&C International, Pickering, ON

Full-time Lead Hostess and Event Coordinator June-Aug 2015; Winter break 2015

“1609” Bar and Restaurant, Fairmont Hamilton Princess, Bermuda - Promoted from hostess to lead hostess and received Employee of the Month award. Nominated for Employee of the Year award.

Full-time Hostess June-Aug 2014

“1609” Bar and Restaurant, Fairmont Hamilton Princess, Bermuda

Camp Counselor June-Aug 2012, June-Aug 2013

Somersfield Academy, Bermuda - Reporting to the Head Counselor, provided day camp supervision and activities to pre-primary and primary aged children, Monday to Friday

Wait Staff June-Aug 2012

Bolero Restaurant, Bermuda - Responsible for waiting, linen, silverware, clearing and setting-up tables

Education

University of Ontario Institute of Technology 2012-2017

B.A (Honors) Communication and Digital Media Studies

Bermuda Highschool for Girls 2009-2011

Prefect, International Baccalaureate Certificate Program

Experience/Internships/Recognition

Theatre

-Assistant Stage Manager, Bermuda Musical & Dramatic Society, Famous for Fifteen Minutes, 2013, 2014

-Certificate of Completion, Screenwriting in Paradise, 2013

-Theatre Intern, SoulPepper Theatre Company, Toronto, Canada Sept – December, 2012

-Stage Manager, “Annie”, BHS Production, 2011

-Actor, Bermuda Shakespeare Festival, The Merry Wives of Windsor, October 2010

-Backstage Crew, multiple productions including, Robinson Crusoe (2008), Beauty and the Beast (2010), Sleeping Beauty (2013) etc., 2008-2016

Awards

-Certificate of Recognition, Youth Philanthropist of the Year Nominee, 2009

-Employee of the Month, August 2015 – Fairmont Hamilton Princess ‘1609 Bar and Restaurant’

Skills

Customer Service, Marketing, Problem Solving, Data Entry, Microsoft Application, Windows Navigation, Internet Navigation, Film Production, Video Editing, Website Design, Photography, Final Cut Pro, iMovie, Public Speaking, Photoshop, Microsoft Office, Social Media Management.

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