Sales Customer Service
Resume:
Cynthia J. Arocha
PO ****
********@*****.***
Randall Corp. 04/2015 – present
Operations and Floral Design
Working the front end operations in order to provide excellent customer service
Training new hires on product Promotional Training per HRIS polices and standards
Promoted to Floral to increase sales and train staff
On direct staff to the Store Director
A&A Fabrication & Polishing Inc. 02/30/2014 - 08/01/2014 Production Control/Recruiter-Contractor
Client re-generation and new Sales opportunities
Responsible for adhering to ISO9000 Standards for assembly production control per Mil-Spec Standards
Recruited qualified candidates in Metal Fabrication production and Welding
Kaye Bassman LLC E&P Professional Contract 10/01/2012 – 12/21/2013
Project Director
Consistently demonstrated the skills necessary for superior performance by meeting and exceeding quarterly financial goals
Strategic thinking in order to exceed all required metrics
Filling Senior Vice President positions for Public and Private companies in the United States
Experience filling all positions within the E & P environment, Reservoir, Completions Geologists and Drilling managers
Working with Engineers working in the Marcellus Utica, Haynesville Bossier, Eagleford and the Barnett in Dallas/Fort Worth Basins
Within 8 months cashed in approx. 180K for Kaye Bassman International on the Energy Team, working within Upstream Oil and Gas
Staff Right Inc. 06/2011 to 10/2012
Dallas Branch Manager
Updated office policies for improvement in increasing new contract placements
Payroll duties to include, time keeping and monthly hours for profit/loss statements
Training Administration Staff for recruitment placements in taking Job Orders
Presenting clients with contracts and collecting fees for placements
Handled all TWC disputes as well as HR training and policies
Kenexa RPO/ IBM 06/2010 to 03/2011
Recruiter II
Internal candidate tracking systems to source candidates and qualify candidate skills for initial presentation to client companies and prepare candidates for the interview process with potential employers
Ability to change job industries quickly and accurately
Responsible for tracking candidates and billing clients
Recruitment experience using cold calling, networking, posting jobs to jobs various boards
Howroyd Group Inc. 06/2007 to 06/2009
Executive Recruiter
Responsible for acquiring new business with engineering manufacturing firms
Prepared qualified candidates for face to face interviews in alignment with Job requirements to assure placement
Transitioned to medical desk for sourcing Physician Assistants, Oncology Nurses and Dialysis Technicians
Prepared workload charts, office status, tracked commissions
Lead contact for Sales Team in charge of marketing media and account management for new sales
Education:
Associates degree in Sales and Marketing, Fullerton, California
Masters Technician Degree General Motors, Burbank, California
Computer Skills:
Excel Microsoft, Power Point, Outlook and MS Word and Taleo and various ATS systems, Boolean Search as well as Job Boards
Language Skills:
English
Bi-lingual Spanish
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