Robert V. Kupniewski

**** ******* **.

Erie, PA *6504

814-***-****

ac2rhw@r.postjobfree.com

SUMMARY:

Results-oriented manager with production planning, scheduling, payroll, and inventory management experience. Excels in quickly making impactful decisions under high stress and maintaining composure while prioritizing ever-changing job functions. Highly successful at developing and execuing procedures to improve short and long term goals. Award winning customer service with emphasis on teamwork. Proven problem solver with the ability to assess organizational needs and proactively analyze processes to reduce future risks.

EXPERIENCE:

JTM Foods Inc., Erie, PA

Special Projects Manager/Plant Production Coordinator 2014-Present

Supervise 120+ production employees to fulfill customer’s expectations. Help design and implement new product lines. Identify needs for process improvement and perform corrective actions. Develop strategies to improve efficiencies and build a better baseline for future production success. Organize workforce to best achieve positive results.

Developing customized 5S manufacturing standards to improve accuracy and efficiency.

Instituted new glaze delivery system that reduced waste pounds by 84% per shift.

Leading implementation of Lean production strategies to improve all aspects of plant production.

Streamlined processes to meet customer goals on new products and packaging.

Working to maximize shipping formats to prevent product damage in transport.

GENERAL ELECTRIC TRANSPORTATION, Erie, PA

Process Technical Advisor – 2nd Shift 2014-2016

Supervised up to 97 lean and non-lean employees in the machine shop. Ensured safety, quality, overtime, production, and customer satisfaction goals were met. Developed manufacturing plans based on customer demands and changing market strategies.

Indentified and put in place improvements that lead to a $500,000 per year savings.

Made ergonomic improvements that reduced total recordable incident rate and increased time on product.

Received rewards for exceeding customer expectations on numerous occasions and saved the company in excess of $400,000 in penalties with on time delivery.

Utilized problem-solving techniques to consistently lead team to meet deadlines and customer requirements with a 100% success rate.

Participated in volunteer events raising money and awareness for the City Mission and raising awareness of the engineering field to city youths.

Pennzoil 10 Minute Oil Change, Erie, PA

Operations Manager 2005-2014

Was responsible for all day to day operations of Erie locations as well as consulting for Cranberry location. Handled all advertising, scheduling, ordering and inventory control. Was accountable for identifying staffing needs and all hiring and discharging of employees.

Successfully rebranded the store and lead an increase of 35% in specialty sales.

Cultured a stronger relationship with corporate sales representative that increased delivery reliability and led to a larger profit margin.

Wrote training and safety manuals to meet industry standards and improve productivity and ensured site met all industry requirements.

Organized charitable events to benefit Shriners Hospital for Children.

Led employee training programs to keep current on new industry technologies.

Redesigned workspace to maximize efficiency within a limited floor plan and initiated improved ergonomics while introducing new products.

INTERNATIONAL PAPER CO., Erie, PA

Process Manager/Warehouse Leader 2000-2002

Supervised 28 employees, including warehouse, shipping, receiving, and palletizer operations. Ensured man-hours/ton, total operations budget, customer satisfaction, quality, and safety goals were met.

Prioritized 450-ton daily shipping schedule, processed customer bill of ladings and packing lists, and ensured on-time delivery and customer satisfaction goals were met.

Achieved 99.9% on-time delivery, which was the best in the corporation.

Assisted in the development of inventory programs that resulted in a 30% increase in the accuracy of the semi-annual finished goods inventory in Erie, Pennsylvania and Saybrook, Ohio.

Designed and implemented a customer satisfaction program which reduced customer complaints by 25%.

Consistently exceeded expectations for total operations budget and man-hours per finished ton by at least 15%.

Utilizing skill and experience assumed the responsibilities of logistics head during absences and provided on-call support during off shifts and weekends to resolve issues and maintain customer satisfaction and on-time shipping goals.

Active participant on the PS&D cost management team that was responsible for cost savings of $5.5 million.

Maximizing trailer weights resulted in a 10% savings in transportation costs.

EDUCATION AND PROFESSIONAL DEVELOPMENT:

Tech Memorial High School – Erie, PA Electronics Technology

Erie Business Center – Erie, PA Associate in Network Administration

Business Administration 3.86 GPA Minor in Computer Hardware

General Electric – Erie, PA

Crotonville Leadership Certification in the following:

Process Management

Presenting with Impact and Clarity

Leading Conversations that Matter

Change Acceleration Process (CAP)

Frontline Leadership Training

Influencing Skills

Gannon University – Erie, PA

Certificate in Statistical Process Control

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