Licensed Mental Health/Clinical Director/Clinical supervisor

HEIDI JACOBSEN, MS. M-CAP, LMHC ICADC

**** **** ****** ***** ********, FL 33707

*******@*******.*** 727-***-****

Recently re-located

** **** ***** ****, ****, Maine 03909

Clinical Director and Licensed Therapist/Addiction Professional

Profile:

•Licensed Mental Health Counselor (LMHC)

•Certified Addiction Professional: (M-CAP)

•Internationally Certified Alcohol and Drug Counselor; (ICADC)

•Well organized professional treatment provider leveraging proven strengths in mental health and substance abuse treatment,

•Extensive experience working with adolescent and adult clinical populations in community, residential, and criminal justice settings.

•Effective team player with proven commitment, productivity, leadership, problem solving, decision listening, interpersonal and communication skills.

•Demonstrated success facilitating individual, group and family sessions addressing diverse treatment issues.

•Competent dedicated professional. Motivated with a positive attitude concerning all aspects of working in a challenging environment

•Strives for professional excellence.

•Demonstrates personal integrity, dependability and accountability

Key Achievements:

•Adjusted the original SAMSHA grant to increase level of treatment to address the needs of the client.

•Received Outstanding Service Award by the Pinellas County Court for treatment provided in the WECAN Program

•Commissioned by the University of Southern Florida to provide prescription drug abuse education on the morning AM radio show as well as special guest speaker at USF Undergraduate classes

•Community leader educating about prescription drug abuse

•Help direct the performance improvement program as required by the Department of Corrections contract

•Westcare Program of the Year 2014

Work Experience:

(2015-2016) American Addictions Centers: Riverview, Florida

Clinical Director

Oversees the clinical functions of the Residential 160 plus bed facility including: clinical management, clinical policies and procedures, medical records, patient care information systems, quality management, staff credentialing and billing operations.

Responsible for the management and quality assurance of all clinical services provided, including the supervision of all clinical staff, peer reviews and daily clinical team meetings

Responsible for supervising use of best practice and of all aspects evidenced based curricula

Interview, hire, schedule, supervise, evaluate and discipline program staff

Adhered to established professional codes of ethics

Coordinates clinical activity adhering to Joint Commission standards

Provide quality assurance reviews as requested

Ensure quality client care, contract compliance and adherence to all policies and procedures

Responsible for overall quality and delivery of patient care

Maintain and adhere to accreditations and DCF licenses

Personal Enrichment through Mental Health Services, Inc. (February 2015-September 2015)

PEMHS, Pinellas Park, FL

Coordinator of Crisis Services: Coordination and program implementation and monitoring of all aspects of the Crisis Stabilization

•Responsible for all clinical modalities in adult mental health services

•Conceptualize, facilitate, and maintain clinically sound, creative and efficient therapeutic programs.

•Responsible for administrative and clinical supervision of Crisis Services

•Evaluation for coordination of consumers needing immediate evaluation under the Baker Act Responsible for continuous integration of services prior to hospitalization or upon discharge as dictated by treatment plan

•Oversee and supervise staff and the provision of direct services to consumers, responsible for maintaining effective program operation on a 24 hour basis

•Responsible for overall quality and delivery of patient care

•Interviews, hires, and trains staff, Evaluates competencies on an on-going basis

•Insures operationalization and follow through of policies and procedures

•Coordinates and attends Baker Act Court hearings

•Assists with ensuring all legal time frames are met

•Maintains performance improvement, adheres to all licensure compliance, and prepares reports correspondence and serves of agency and community committees.

(2006-2015) WESTCARE FOUNDATION; PINELLAS DRUG COURT ST. PETERSBURG, FL Program Director

Long term 88 Bed Residential Treatment Program serving male offenders with addictions and co-occurring disorders

•Program Development and Management

•Team management/Productivity/Evaluations/Program Budget

•Ensure quality client care, contract compliance and adherence to all policies and procedures

•Maintain and adhere to accreditations and DCF licenses

•Maintain relationships with Department of Corrections and other contracting agencies

•Supervise use of best practices and evidenced based curriculum

•Interview, hire, schedule, supervise and evaluate program staff

•Clinical and Administrative Supervision (Masters and Bachelor Level clinicians and Milieu staff)

•Network within community to develop and maintain community partnerships

•Conduct weekly treatment team staff meetings

•Responsible for facility compliance with health, fire and other regulatory standards

•Received Program of the Year 2014

(2011-2013) Clinical Supervisor: Long term Residential Treatment Program serving male offenders with addictions and co-occurring disorders

•Supervise, train and evaluate program policies and progress for staff and clients under Program Director. Complete detailed case records and all documentation required for clinical record and other assigned reports in a timely manner to all regulatory bodies

(2009-2011) Therapist WECAN SAMSHA Program serving female prescription drug abusers in the legal system

•Provide gender specific individual and group therapy for prescription drug abuse and trauma related issues for the Pinellas Drug Court (Honorable Dee Anna Farnell) in conjunction with SAMSHA

•Conduct comprehensive bio-psychosocial assessments, individualized treatment plans, discharge planning and all court related reports and documents facilitating the continuum of care

•Complete detailed case records and all documentation required for clinical record and other assigned reports in a timely manner to all regulatory bodies

•Evaluate the psychological, social and physiological signs of and symptoms of drug abuse

•Monitor, evaluate, and record client progress with respect to treatment goals

•Modify treatment plans according to changes in client status

•Provide family counseling

•Collaborate with therapists, physicians, probation officers and other professionals and community services to coordinate and ensure service efficacy

•Advocate in court proceedings

•Educate clients and community members regarding co-occurring disorder

(2007-2008) Drug Court Counselor/Fee for Service Counselor serving diverse population with substance abuse and co-occurring disorders in the legal system

(2006-2007) Access to Recovery Counselor serving homeless peoples with addictions including large population of veterans

(2005-20060 Group Treatment Leader

RIVERSIDE ACADEMY – Tampa, F

•Effectively facilitated individual and group substance abuse and mental health treatment for adolescent males

•Accurately and efficiently documented treatment interventions and progress, effectively prepared case reviews and performance / progress reports for other treatment providers.

(2001 to 2005) Crisis Counselor

PEMHS/ PINELLAS JUVENILE DETENTION CENTER – Clearwater, FL

•Effectively facilitated individual and group substance abuse and mental health treatment/Crisis stabilization

•Recognized for capacity to develop effective therapeutic relationships with clients and capacity to work across agencies and in collaboration with other mental health treatment professionals to deliver comprehensive services.

(1999-2000) Child Protection Specialist

STATE OF FLORIDA, SUNCOAST CHILD PROTECTION TEAM, INC. – Pinellas Park, FL

(1997 to 1999) Child Protective Worker STATE OF MAINE, DCF, Portland Me

(1995 to 1997) CASA Volunteer / Guardian ad Litem

STATE OF MAINE, DEPARTMENT OF HUMAN SERVICES – Portland, ME 1995 to 1999

EDUCATION AND CREDENTIALS:

•MS. COUNSELING (2009)

•Springfield College, Springfield, Ma, Tampa Florida Campus

•BACHELOR OF ARTS (1989)

•University of New Hampshire Durham NH

•LMHC # MH12948

•M-CAP #100009

•ICADC#126657

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