Sales High School

Caroline M. Ramos

*** ******* ******, ********* **

Hartford, Connecticut 06120

860-***-**** (C) ● 860-***-**** (H)

***********@*****.***

CORE COMPETENCIES:

Bilingual – Fluent in reading, writing and speaking English and Spanish

Ability to maintain a high level of confidentiality

Proven strengths in communication, organizational and human relations skills

Possess well-developed interpersonal skills and the ability to motivate and direct others

Caring professional with solid work ethic

A resourceful and trustworthy employee

Familiar with standard software programs such as Word, Excel, and Outlook

Won company sales target awards multiple times

Good listening skills needed to understand the specifics of a particular situation

Ability to handle multiple tasks efficiently and accurately

WORK EXPERIENCE:

Cashier/Clerk 02/2013 – Present

CVS Pharmacy, Hartford, CT

Greet and acknowledge each customer and assist customers where possible

Provide answers to product and payment-related queries

Resolve customer complaints or refer customers to the right person

Accurately process sales using cash registers and scanners

Accept cash, checks and bankcards for payment and process returns and exchanges

Stay up to date on all promotions and special offers

Maintain accurate records of transactions

Assist in other areas such as shelf stocking, product display, pricing and clean-up

Maintain a neat, tidy and orderly work area

Food Service Worker 08/2009 – 04/2012

Aramark Food Services, West Hartford, CT

Cleaned work areas, equipment, utensils, dishes, and silverware

Stored food in designated containers and storage areas to prevent spoilage

Prepared a variety of foods according to customers' orders or supervisors' instructions

Packaged take-out foods and served food with a variety of beverages to customers

Assisted cooks and kitchen staff with various tasks as needed

Received and properly stored food supplies, equipment, and utensils

Stocked cupboards and refrigerators, and tended salad bars and buffet meals

Used manual and/or electric appliances to clean, peel, slice, and trim foods

Loaded dishes, glasses, and tableware into dishwashing machines

Receptionist 06/2009 – 08/2009

Capitol Work Force Partners, Hartford, CT

Receptionist at CRT Supportive Housing, Hartford, CT

answered telephone, screen and direct calls

provide information to callers

greet persons entering organization

direct persons to correct destination

provide general administrative and clerical support

schedule appointments

maintain appointment diary either manually or electronically

tidy and maintain the reception area

EDUCATION:

High School Diploma: Newington High School, Newington, CT

Currently enrolled as a communications major at Charter Oak State College

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