Customer Service Management
Resume:
James D. Schneider
906-***-**** (Home)
*******@*********.***
Arnold, Michigan 49819
PROFILE: Extensive experience in the areas of manufacturing Supply Chain Management and Enterprise Resources Planning (ERP) systems.
EXPERIENCE: Eagle Mine LLC, Champion, Michigan August ’14 to Present
A subsidiary of Lundin Mining Corporation
Supply Chain Superintendent
A world-class nickel and copper mine located in Michigan’s Upper Peninsula. Began production in September of 2014.
Approx. 400 employees at Eagle
ERP System: SAP R/3 v4.7.
Responsible for Supply Chain Management of all Company sites: Humboldt Mill - Administrative HQ (Champion, MI), Eagle Mine (Big Bay, MI), Exploration Offices & Operations (Ishpeming, MI) - including - Capital Equipment, Production Supplies supporting ore concentrate manufacturing, Construction Contracting, Transportation, (2) Water Treatment Plants, Maintenance Repair & Operations (MRO), (2) Warehouse Facilities.
Negotiate major contracts.
2014 Project contractor spend: $280M.
Eleven report Staff with three Supervisors.
Implementation team and trained SAP MRP/WM/Purchasing Information System.
Supervised first SAP driven physical inventory.
Purchasing Staff generated $2.5M cost savings 2015.
Achieved budget and spend targets 2016.
Northern Michigan University, Marquette, Michigan Attended Spring and Fall Terms 2013
Student, Master of Business Administration Program
Oldenburg Group, Inc., Kingsford, Michigan June ‘11 to October ‘12
Manufacturer of commercial mining, military and lighting equipment.
Approx. 350 employees. 100 administrative at Kingsford.
Subcontract Manager - Commercial Purchasing
Responsible for purchasing a wide variety of mining equipment components, including per print machined and heat treated materials in many alloys, machined castings (foundry), weldments, sheet metal body parts, hydraulic, and electrical. Negotiated all contracts. Achieved cost savings of $250K with supplier changes in first year.
Karl Schmidt Unisia, Inc., Marinette, Wisconsin August ‘03 to August ‘09
A division of the global Kolbenschmidt Pierburg AG group.
Approx. 1000 employees, 660,000 sq. ft. facility at Marinette.
Senior Buyer - Corporate Purchasing
ERP System: SAP R/3 v4.7.
Primary responsibilities included Supply Chain Management with emphasis on corporate commercial contract negotiation covering in excess of 50 suppliers and $40M annual spend for this multi-division, global Tier 1 auto industry supplier and manufacturer of technologically advanced automotive pistons and power cylinder modules. Customers include: GM, Ford, Nissan, Chrysler, Harley-Davidson.
Commercial Areas of Corporate Purchasing Responsibility:
Industrial fluids including lubricants, coolants, and chemicals
Environmental - service contracts and supplies
Perishable tooling - abrasives and cutting tools - PCD, CBN, carbide, super-abrasives
Capital Equipment - CNC machine tools & robots - Okuma, Mori Seiki, Fanuc
Health and safety supplies and services
Industrial gases and foundry supplies and services
Office supplies and equipment
Electrical supplies
Fabrication - outside contracting
Packaging supplies
Gauging
Material handling equipment
Facilities management contracting and supplies
Project Leader - MRO Store SAP inventory management/purchasing implementation at the KUS Leamington, Canada manufacturing division. Identified and inventoried 3000 SKUs. Supervised on-site supplier contracting, physical construction, and SAP ERP system implementation. Trained and coached all user groups including classroom instruction and one-on-one OJT.
SAP Implementation Team - Celaya, Mexico (Kolbenschmidt de Mexico) manufacturing facility acquired January 2006. Executed primary role of on-site training and coaching SAP purchasing and MRO Store inventory management system, with emphasis on MRP order management and SAP system consignment. On site two weeks with SAP team "go-live" in October 2006, with multiple trips for continued training through spring 2009.
Rayovac Corporation, Madison, Wisconsin April ‘01 to July ‘03
PIC Planner Buyer, Madison Packaging Facility (UAW)
Primary responsibilities included sourcing all packaging materials supplying 15 production lines in this dynamic, fast-paced, JIT environment. Also responsible for outsourcing and scheduling subcontractor operations. Utilized SAP as the primary business planning and execution tool for all forecasting, production scheduling, order management, and logistics.
ERP System: SAP R/3 v4.6.
Played a central role in negotiating and implementing pricing and order policy changes with strategic supplier-partners, resulting in a 30% reduction in corrugated inventory over fiscal year 2003.
Approximate annual purchase volume: $26M (Finished Goods & Raw Materials).
Qualified and audited suppliers.
Key contributor to corporate S&OP process.
Partek Forest LLC, Gladstone, Michigan April ‘98 to February ‘01
Senior Buyer
A $30M manufacturer of high performance forest harvesting vehicles. Qualified, selected, and managed a wide range of suppliers (domestic and international) for several commodities, including electrical, mechanical, machining, and MRO. Executed critical procurement for internal customers, including engineering, production, and service.
System; IBM AS400 MRP II/MS Windows NT.
Approximate annual purchase volume: $1.5M.
Coordinated international freight consolidation program for European suppliers, reducing import freight cost by 35%.
Kay-Ray/Sensall Inc., Mount Prospect, Illinois May ‘95 to April ‘98
Master Production Scheduler / Materials Manager
Scheduled and maintained MPS and manufacturing orders for final and subassemblies for this $20M manufacturer of nuclear and ultrasonic industrial sensing devices. Responsibilities included quoting manufacturing lead-times to customer service and sales, and procurement of assigned commodities, maintained purchase orders, bills of material, capacity management, and work centers.
System: ASK MANMAN / 0S2 WARP.
Implemented and maintained CRP (Capacity Requirements Planning).
Achieved reduction in customer lead-time for the core Sapphire Ultrasonic product line from 6-8 weeks to 2 weeks or less during tenure.
Directed five report Staff.
S&OP process leader.
Material Management Group. Inc., Appleton, Wisconsin 1993-1995
A supplier of C level manufacturing components to OEMs.
System: Custom.
Customer Service/Distribution Manager, Elk Grove Village, Illinois July ‘94 to May ‘95
Responsible for the setup and operation of this regional distribution center, including procurement, installation of capital equipment, warehouse management, and directing Staff.
Customer Service Manager, Madison, Wisconsin June ‘93 to July ‘94
Primary focus on providing supply solutions for manufacturer customers. Maintained purchase orders and sales orders, sourced materials, and negotiated pricing with customers and suppliers.
Glennco. Inc. Oshkosh, Wisconsin 1983-1987
Machine Operator / Paper Conversion
U.S. Army - Oklahoma & Germany 1978-1983 Pershing Missile Electro-Mechanical Technician
DEGREES: University of Wisconsin-Oshkosh, Oshkosh, Wisconsin Graduated 1991
Bachelor of Business Administration
Major: Operations Management
Honor Roll & Dean’s List.
Senior term paper awarded first place in APICS International Student Paper Writing Competition.
Published in the Production and Inventory Management Journal.
Achieved Certification in Production and Inventory Management (CPIM) with the American Production and Inventory Control Society (APICS).
CPIM Modules:
Just In Time (JIT)
Shop Floor Control (SFC)
Material Requirements Planning (MRP)
Inventory Management
Master Planning
REFERENCES: Available on request.
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