Customer Service Marketing
Resume:
Tessa Moore
Contact Information
Address
London, ON
(Sept-April)
Waterloo, ON
(May-Aug)
Phone
********@*****.***
Work & Volunteer Experience
November 2015 - present
Salad bar clerk, Sobey’s (Northfield Location, Waterloo, ON) Made the full selection of fresh-cut fruit, vegetables, and salad while ensuring customer service was being maintained. March-April 2017
Guest Speaker, Volunteer Action Centre
Use french skills to translate and give presentation on the Volunteer action center to grade 9 students.
August 2016
Employee of local start-up, Tee Time (Waterloo, ON) Assisted in the creation (marketing, advertising and on-site coordinator) of a local custom t-shirt business.
July-August 2016
Counsellor-in-training, Camp Ki-Wa-Y (Heidelberg, ON) Spent day and night with campers aged 6-15 ensuring their safety and well-being by planning their daily camp activities. May 2016
Yearbook advertisement selling, Waterloo Collegiate Institute
Sold advertisements in the 2015-2016 WCI yearbook with my marketing class.
March 2016
Market Researcher, Twice the Deal Pizza/Waterloo Collegiate Institute
Conducted market research on consumer behaviour and preferences for Twice the Deal Pizza with my marketing class. November 2015 - February 2016
WCI volunteer ski coach, Waterloo Collegiate Institute Showed novice skiers proper technique and aided them through positive reinforcement and constructive criticism.
*References available upon request
Education
• Strong communicator
• Positive role model
• Organized
• Responsible
• Bilingual (English and French)
• Works well in a team
• Patience with others
• Ski racing
• Cross country running
• Travelling
• Cooking
• Working with kids
Skills
Hobbies & Interests
September 2017 - Present
University of Western Ontario
Studying in the Faculty of Media Information and Technoculture Accepted to the AEO program for Richard Ivey Business School July 2016
Blyth Academy
Over 90% average
Traveled Western Europe while studying grade 12 English Further developed time management skills
September 2013 - June 2017
Waterloo Collegiate Institute (Waterloo, ON)
Honour roll grade student
Extended French program
Academic/University and Pre-AP level classes
Currently enrolled in grade 12
Involved in school sports, DECA, and student council July 2015
YMCA Camps Leader-In-Training Program
Built leadership and communication skills
Emergency first aid certified
Bronze medallion certified
CPR B certified
March 2015
Alpine Canada level 1 Ski Coach
Learned fundamental leadership skills
Learned how to interact with young ski racers
Learned how to formulate a lesson and backup plan
January 2003- 2013
Kitchener-Waterloo Bilingual School
Honour roll student
Bilingual (English and French) program from age 4
Participant in PASCAL and Fryer math contests
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