Administrative Executive, Executive Assistant, Secretary, Governance

ANU JOSEPHINE AINA

*** ******* ***** ****** ** Calgary Alberta, T3G 3V7. 403-***-****

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OBJECTIVE

To secure a position as an administrative executive. It will be my pleasure to put my experience, skills and education to make a positive impact and contribution in your organization.

PROFILE

I am a competent and committed individual with complementary work experience and multi-sector occupational expertise; I have commercial experience in client relationships with a good customer service relation. I am a fluent communicator. I am adept at working in highly regulated time critical environments with the flexibility to move seamlessly between duties, swiftly assimilating new concepts; I am a good leader, a reliable support system and a dynamic and dependable team player who can build productive working relationships with all personalities.

KEY SKILLS

Administrative support

Corporate governance

Customer service

Executive administration

Regulatory compliance

Training

Recruitment

Receptionist

Retail sales

Secretary

Ms Word, Powerpoint, Outlook.

PROFESSIONAL EXPERIENCE

Cashier May 2017 to present

Walmart Store Northland Drive NW Calgary

I greet all customers with warm and friendly smile,

I ensure customers receives friendly, accurate and professional service,

I daily operate cash register and ensure that there are no shortages or overages,

I assist customers with bagging and loading of their merchandise to ensure they are easy to carry,

I promote the company’s sponsored programme ensuring good achievement.

Executive Administrative/Legal Officer October 2013 to October 2016

Abraham Wings Support Services Limited Abuja

Assisted with administrative support for the managers

Ensured the preparedness of boardrooms and the materials needed for board meetings,

Assisted with corporate governance and regulatory compliance procedures within the establishment, ensuring that the company was always in compliance with all the necessary laws governing its establishment.

Prepared reports and briefs for the managing director, evaluating administrative services,

Interviewed, hired and planed training for staff to ensure competency for the job role,

Assisted in appraising employee’s performance where necessary

Provided a great customer service environment and ensured client satisfaction at all times.

261 Citadel Hills Circle NW Calgary Alberta, T3G 3V7. 403-***-****

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Hr/Legal Officer July 2012 to October 2013

Berger Paints Nigeria Plc Lagos

Planed, organized and evaluated the performances of employees,

Developed and implemented policies, programs and procedures regarding human resource planning, recruitment, training and development, performance management and pay and benefit administration,

Represented management, performed secretarial duties and also participated actively on various joint committees; e.g. Procurement and Product/programme development.

Maintained ongoing relations between management and employees most especially with the labour union representatives in the organization.

Assisted the company secretary on corporate governance and other legal matters associated with the company and also ensure compliance in regulatory procedures within the establishment.

Executive Trainee/(Branch Operations) June 2009 – September 2010

Sterling Bank Plc Lagos

Processed electronic payments and fund transfer,

Processed customer payments, both deposits and withdrawals,

Delivered consistent face to face customer service and ensured customer satisfaction always,

Attended to customer queries and ensured their issues were appropriately resolved, to foster continued relationship with the bank,

Advised customers on various types of beneficial accounts that will be most suitable for them.

Assistant Executive Secretary January 2008 to June 2009

Manufacturers Association of Nigeria (MAN) Lagos

Organized the branch and serviced the Branch Council,

Handled member problems as was required from time to time, and liaised with branch chairman and the national secretariat where necessary for effective performance of the functions of the secretariat,

Scouted for recruitment of new members and subscription drive,

Furnished periodic reports to the Director-General on activities of relevant branches including retrieval of questionnaire as required,

Assisted some branches in their representations and contracts with relevant governments or authorities,

Assisted with administrative support for the executive secretary,

Prepared documents necessary for meetings by printing, binding together and making them available at the required time.

EDUCATION

LLM, International Business and Commercial Law - Liverpool John Moores University UK 2012

LLB, Bachelor of Laws - University of Lagos November 2006

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