Summary

A result-driven project coordinator with an in-depth understanding of PMBOK, SDLC, Agile methodology, and project coordination. Proficient in prioritizing and completing tasks promptly, yet flexible to multitask when necessary. Customer-focused, with diverse experience supporting new, existing and enhancements initiative in the finance, healthcare, retail, and IT service industries.

Skills:

Excellent interpersonal and communication skills, with the ability to write and speak good English and French

A good team player who is attentive to detail and able to work in a fast-paced environment.

Result-driven with the ability to prioritize and multitask while maintaining calm

Proficient in SAP ERP, Word, Visio, PowerPoint, Access, Project, Excel (VBA, Macros, Pivot Table VLOOKUP).

Research and analytical thinking skills (80% work is done trying to identify and solve problems).

Proven organizational and planning skills backed with the ability to onboard and coordinate a team.

Adept at relational database management systems: MS SQL Server (SSIS, SSAS, SSRS) and Oracle10g,11g, 12c.

Excellent time management, presentation, negotiation skills, and experience in conflict resolution.

Well-founded knowledge of SDLC, security standards, agile methodologies (XP, Lean, Scrum).

Proven ability in facilitating meetings, compilation of project status reports, and documentation of requirements.

Experience

EdgeConnex, Eden Prairie, MN November 2016 to Present

Project Coordinator

Facilitation and Coordination

Collaborate with engineers and vendors from site initiation through installation phase to resolve issues as needed.

Lead weekly meetings with install team while engaging in problem solving and continuous process improvement.

Engaged in daily meetings with GCs and engineers to establish projections, solve problems and ensure milestone adherence.

Improve permitting process through the creation of a checklist and implementation of electronic filing system.

Update and maintain a master tracker comprising of 300 Small cell sites as deliverable and milestone are completed as well as follow up on pending deliverables and escalate to PM.

Coordinate various project activities such as morning calls, Ops review meetings with project team and customer, document meetings update & action register for dissemination to stakeholders.

Request quotes from vendors and suppliers according to project needs, and channel POs upon approval.

Liaison with vendors in developing site walk, deliverables, and construction schedules using MS Project.

Develop spreadsheets using MS Excel for tracking risks, checks, Purchase orders, and changes in deliverables.

Organize meeting with City Right-of-Way team & TMO to document permitting process, Cell and site requirement.

Forecast work/cost and manage project budget throughout all the different phases of the project.

Administer Issues & Risk Process

Assist with establishment of Issue/Risk capture and resolution process tailored to the project.

Working closely with Project Managers to identify and manage issues and risks.

Configure SharePoint Lists to effectively track status and resolution.

Report metrics to Project/Program Manager.

Daily management of Issue/Risk database for accurate ad hoc reporting.

Administer Change Request (CR) Process

Assist with establishment of CR process tailored to the project.

Configure SharePoint Lists to effectively track status and approval process of project CRs.

Report metrics.

Document weekly CR Review Board meetings.

Daily management of CR database for accurate ad hoc reporting.

SharePoint

Set-up Program SharePoint site, Administer site, Create Security roles on site, Provide access rights, Create Document repository structures/versioning, Create Document repository custom fields, Create Custom Lists, Create Custom List Views, Create site workflows and maintain site contact lists.

Meeting notes

Coordinate meeting activities and take detail meeting minutes.

Coordinate meetings & team events.

Manage Project Calendar, create meeting decks and assign action items.

Other duties as assigned by Program or Project Manager.

Executive Reporting Support

Prepare IT Steering Committee decks.

Prepare Business Steering Committee decks.

Prepare project presentations to management or business line.

Working closely with off-shore partners to identify and managed their needs to suit that of the project.

TD Bank, Baltimore, MD October 2014 to October 2016

IT Project Coordinator

Assisted the PM in improving and developing comprehensive workflow processes for various projects.

Created project artifacts to include project plan, schedule, calendars, and status reports.

Effectively identified and documented project issues, and risks throughout project.

Prioritized and allocated project resources based upon scope, and project requirements.

Provided oversight to various aspects of project: scope, risk, schedule, budget, quality, and major communication.

Supported project managers by maintaining document control, tracking project financials and activities within timeline as well as evaluated project performance/analyzed results using MS Excel and Project.

Granted users access to SharePoint and reorganized project repository by establishing a naming convention to facilitate document search using libraries and views.

Participated in cross-project planning to resolve conflicts in project priorities, resourcing, schedules, and the team.

Tracked and monitored the progress of multiple projects and their performance/milestones using Excel/MS Project.

Scheduled and coordinated strategic project meetings, took down notes and published them within the team as well as followed up on action items to ensure their timely completion.

Coordinated JAD sessions, requirements gathering, implementation, and UAT of applications development projects.

Capital One Bank, Toledo, OH September 2012 to September 2014

Project Coordinator

Supported a team of DBAs in a data migration project from SQL server 2008 to Oracle 11g and perform ETL

Utilized Remedy to document change request and follow up consistently to ensure their timely resolution.

Participated in process improvement meetings with DBAs, programmers and business analyst to capture information and document data flow using Visio to create ER diagram.

Liaison with DBAs to document Standard Operation Procedures (SOP), data validation and security policy.

Led capacity planning efforts to include: database design, storage allocation and projection of storage requirement.

Performed daily database administration tasks to include handling access request, creating users account and granting them access using company policy and the principle of least privilege.

Monitored, and updated project plans, milestones, issue logs, risk register and escalate impediment to management.

Prepared project financials, action register, status reports, workflow documents and communicated to management.

Scheduled and led cross-functional project meetings between DBAs, developers, BAs, programmers, and PM.

Used task sheet developed by PM to coordinate team schedules and assigned resources to tasks using MS Project.

MedStar Washington Hospital Center, Washington, DC January 2011 to August 2012

Assistant Project Coordinator

Arranged accommodations, travels, and records itineraries on the calendar for personnel to access when needed.

Responsible for monthly progress report and Patient Satisfaction survey responses.

Liaison with administration and medical personnel to develop new office procedures for improved productivity.

Managed departmental expenses (capital requests and vendor payments) and monitored cost to stay within budget.

Collaborated with employees using effective communication to ensure meetings scheduling and team coordination.

Created meeting agendas, attended meetings and compiled notes for dissemination to all team members using Outlook and SharePoint.

Education

Strayer University, Herndon, VA

MS in Information Systems, Major IT Project Management September 2016

University of Yaoundé II, Soa, Cameroon

BSC. In Economics December 2009

Certifications

Oracle Database 11g Administrator Certified Associate (OCA).

Oracle Database 11g: SQL Fundamentals I.

ITIL V3 Foundation Certification

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