High School Customer Service
Resume:
**** ***** *** **** ********* ***
North York, Ontario,
M2J 5G3, Canada.
**********@*****.***
EBONY TEMPRAL
SKILLS & ABILITIES
Key areas of expertise: Basic QuickBooks data entry, office reception and telephone operator duties, administrative assistance, cashiering, emailing, internet research, planning and organizing events.
EXPERIENCE
Smith and Tempral Ltd. - (Accounting and Consultancy Services in the Cayman Islands) http://www.smithandtempralcayman.com -
August 2014- September 2015 & January 2017- June 2017
Duties: Accounts Receivable – remotely (online) entered cheques and bank reconciliations in QuickBooks.
Pirates Week Festival – Cayman Islands
http://www.piratesweekfestival.com –
August 2016- December 2016
Duties: Gave general administrative support and physical labour support during events, created flyers/posters to advertise (including on Facebook) the different events that would take place within Pirates Week. Also aided in creating radio ads to promote these events, helped edit/update the Pirates Week Festival website and organized the Children's Fun Day event.
August 2014
Duties: Provided office support during their annual Mud Run event – assisted with registration, spoke with interested participants over the phone and provided requested information, filed and organized documents, gift shop cashier.
National Commercial Bank – Portland, Jamaica
https://www.jncb.com/ –
June 2016- July 2016
Duties: Worked in Retail Banking Hall, Customer Service department and Sales department (Credit cards and loans).
Bellevue Hospital – New York City, USA
June -July 2015
Duties – Volunteer in the Office of Strategic Management – filed and organized documents, participated in leadership training and development meetings with other summer volunteers and interns.
EDUCATION
SENECA COLLEGE – North York, Ontario
September 2017 – Present
Journalism (Joint with York University)
TITCHFIELD HIGH SCHOOL – Portland, Jamaica
September 2009 – June 2016
4 CAPE Subjects (2015) - Communication Studies, Law, Sociology, History
8 CSEC Subjects (2014) - English, Literature, Integrated Science, History, Math, Visual Arts, Spanish, Social Studies.
OTHER ACCOMPLISHMENTS
AND AWARDS
Awarded plaque for Highest Performer in the course Performing Arts (Departmental Prize- CAPE Unit 2) – November 2016.
Awarded twice at Titchfield High School’s Annual Prize giving ceremony for outstanding academic performance on being placed 2nd in 9th grade and 3rd in 10th grade - 2012 & 2013 respectively.
Awarded trophy by Titchfield High School for Outstanding Vocalist in Television Jamaica’s (TVJ’s) All Together Sing Competition – 2014.
Certificate of Appreciation from the Drapers Baptist Church recognizing my contribution to the Music Ministry - April 2014.
LEADERSHIP AND COMMUNITY INVOLVMENT ROLES
Writer for the motivation column and photographer for the Titchfield High School Weekly Newsletter and Yearbook Committee- September 2015 to May 2016.
Member of Titchfield High School Choir – 2011 to 2015.
Contestant in the Miss Titchfield Competition – Placed in Top 5 –
February 2016.
Youth Delegate for the Jamaica Baptist Union - November 2015 to July 2016.
REFERENCES
Nordia Edwards – Operations Manager at National Commercial Bank Port Antonio Branch -
Telephone Number 1-876-***-****. Email: *********@****.***
Melanie McField – Executive Director of Pirates Week –
Telephone Number 1-345-***-****.
Email: ********@*******************.***
Ansel Tempral – Co- Founder of Smith and Tempral Ltd. -
Telephone Number 1-647-***-****.
Email: ****************@*****.***
Marilyn Ivy – Vice Principal of Titchfield High School
Telephone Number 1-876-***-****.
Email: **************@*****.***
Contact this candidate