Medical Customer Service

CHASIDY MOORE

*** **** ******** ****** #**-*, Holly Springs, MS 38635

Phone: 901-***-**** ~ E-mail: ***************@***.***

Customer-focused and versatile professional with the proven ability to work equally effectively, independently and within a team dynamic; ready for opportunities to enter the healthcare field.

Cross train to add additional knowledge and complete numerous duties across multiple job functions.

Possess highly evolved communication skills, and able to relay information accurately and in a timely manner.

Typing Speed: 40 words per minute with 10-key skills. Computer Proficiencies: Microsoft programs, data entry and point-of-sale systems.

Earned state of Mississippi Bronze and Silver Career Readiness Certificates - based on WorkKeys assessment completion.

MEDICAL TRAINING / KEY PROFICIENCIES

Ultimate Medical Academy

Medical Administrative Assistant Diploma, 2014 (GPA: 3.71)

- Earned UMA Certificate of Academic Excellence.

Medical Office Procedures with Software Applications Office Accounting Principals of Management

Medical Law & Ethics Medical Record Management HIPAA Basics of Patient Proc. & Accessing

Electronic Health Records Electronic Medical Records Customer Service Human Pharmacology

Computer Information Systems Interpersonal Professional Communication Insurance Verification

Introduction to Medical Assisting Medical Terminology Medical Transcription Medical Billing

EMPLOYMENT / VOLUNTEER HISTORY

Stay-at- Home Parent / Homemaker – Holly Springs, MS 2012 – Present

Care for family and provide support and expertise in satisfying each member’s physical, emotional, intellectual, and social needs.

Wal-Mart – Holly Springs, MS 2011 – 2012

Cashier

Effectively represented the organization by promoting a welcoming atmosphere for all guests.

Utilized company’s computerized point-of-sale system to complete all cash/electronic transactions within established timeframes.

Assisted in processing and replenishing merchandise, monitored floor stock and ensured establishment was clean and inviting.

Williams-Sonoma – Memphis, TN 2009 – 2010

Gift Wrapper

Wrapped/decorated customer purchases with gift-wrapping paper, ribbons, bows and tape.

Maintained effective oversight of all gift wrap stock and effectively completed paperwork to order additional supplies.

InTown Suites – Memphis, MS 2004 – 2004

Housekeeper

Established daily duty list, prioritizing and organizing work to ensure all efforts were completed to organizational standards and within deadlines.

Maintained complete written/electronic records of daily productivity, while reporting any maintenance problems, safety hazards, accidents and injuries to management.

New Hope Village Homeless Shelter – Holly Springs, MS 2008 – 2010

Volunteer

Played central role in assisting the homeless obtain food and shelter.

Maintained effective communication with all personnel to ensure fluid operations.

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