Alpharetta, GA ***.***.***** ac2n1k@r.postjobfree.com

Mayra Torres

Objective

Professional with years of experience in customer service, training, coaching, banking, finance, payroll, onboarding for new hires and management. Seeking an opportunity to work with an organization where I can expand my leadership ability, utilize my organization skills, solve problems and generate solutions. I am a hands-on leader who is Bi-Lingual, motivates, trains, and provides guidance to ensure consistent results beyond expectations.

Professional Experience

Randstadsourceright Customer Service / Account Specialist

June 2017 – present Alpharetta, GA

Use VMS (Vendor Management Tools) such as Peoplenet, Fieldglass and Beeline to bill, and invoice review payroll for contingent employees

Receive telephone calls from temps / managers regarding pay corrections, disciplinary concerns, location codes and the onboarding process

Review and retrieve I9s from temp workers for compliance audits. Submit commission and sick pay to payroll for payouts

Participate in classroom and online training, handle Spanish calls and create emails in Spanish for Bi-Lingual communications to temps

Women’s Teen Challenge Monterey Bay Program Director

January 2017 to May 2017 Monterey, Bay, CA

Supervised, directed and trained Staff to properly manage daily housekeeping, education and facility management

Interview and hire Students and Interns to operate the Teen Challenge Ministry

Maintained budget operating expenses and donations

Conduct Public Relations, Project Management, Employee Schedules, program vehicles, grounds upkeep and Policy Compliance

Georgia Mountain Health Administration / Translator

May 2015 to December 2016 Atlanta, GA

Provide patients relation care

Make Dr. appointments and complete check deposits after hours

Use Excel to create month end reports and translate from English to Spanish

The Craddock Center – Cherry Log Administration Assistant

August 2014 to May 2015 Atlanta, GA

Executive Administrator providing clerical and technical support

Act as Customer Relations Professional to financial customers

Retrieved and handled customer inquiries

Organized community events and volunteer assignments

Education

CHATTAHOOCHE TECHNICAL COLLEGE- JASPER

Business Technology Management Diploma

CPR- certification

NMLS- MLO certified (state of Georgia)

Christian Counselor Certificate

Excel, Word, Publisher, Power Point certification

References are available on request

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