Bilingual (Japanese/English) Customer Service

Ai Abernathy

Summary of skills

Poulsbo, WA *****

***************@*****.*** - 540-***-****

Excellent administrative and organizational skills, attentive to details and high level of accuracy

Passion for learning new skills

Fast learner and easy to teach

Excellent multi-tasking and task prioritizing abilities

Adapt to work independently with no or minimal supervision

Excellent written, verbal, digital communication and interpersonal skills

Fluent in English and Japanese (Reading, writing and verbal communication)

Experience using Microsoft Word; quickly learn and master new technology

Computer and internet savvy

WORK EXPERIENCE

Freelance Translator/Interpreter

Up Work inc. - San Diego, CA-August 2016 to Present

Translate documents such as ads for small companies, small books, short paragraphs, ect. into Japanese or English

Ensure excellent customer service to all customers

Make sure to finish the work at the estimated time with accurate translation

Write letters to clients using Microsoft Word

English Teacher

CC English School - Fukuoka, Japan-May 2013 to May 2015

Planning, preparing and delivering lessons to all the students in the class.

Teaching according to the educational needs, abilities and achievements of the group of students.

Assigning work, correcting and marking work for all students.

Performing secretarial and administrative duties when I'm not teaching

EDUCATION

High School

Inuyama High School - Inuyama, Japan

March 2010 to April 2013

SKILLS

Bilingual (English/Japanese), Translating, 10-Key 75WPM, Administrative Skills (2 years), Teaching (2 years), MS Word

CERTIFICATIONS/LICENSES

Driver's License

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