Customer Service Mental Health
Resume:
Jenna Brewer
Marietta, GA 30067
**********@*****.***
OBJECTIVE
To obtain a position in which I can help connect people to the necessary services they need in order to cope
EDUCATION
Kennesaw State University
Bachelor of Science, Human Services December 2012
Concentration: Case Management
Kennesaw State University
Master’s of Social Work May 2015
Concentration: Mental Health
TRAINING COURSES
Participated in the Nonviolent Crisis Intervention Program at Peachford Hospital, 2014
Completed the Darkness to Light: prevent child sexual abuse training, 2014
LMSW- MSW007121, issued- 10/27/15, expires- 09/30/18
SUMMARY OF SKILLS
Excellent interpersonal skills. Empathetic, with the ability to work with all ages and cultures.
Knowledge of case management and counseling techniques.
Self-motivated and flexible, demonstrating a high degree of initiative.
Strong communication skills. Active listener and good presenter.
Basic computer skills-Microsoft Word, Excel, PowerPoint, various databases.
Has much integrity and will be honest in all situations.
WORK EXPERIENCE
Cobb Douglas Community Services Board-Behavioral Health Crisis Center
Social Worker, Marietta- July 2015-Present
Develop and complete adult assessment, safety plan, treatment plan, and other documents with adults who are in a mental health/substance abuse crisis situation.
Connect clients with necessary resources and aftercare services in order to help them succeed.
Handle documentation, using the Carelogic database. Perform administrative functions. Develop and complete discharge plan with client.
Kennesaw State University Student Recreation & Wellness Center
Kennesaw, GA December 2009-2012
Sub Facility Manager
Manage facility comprised of two floors of exercise machines, one power lifting room, basketball gym and three fitness studios.
Supervise 5 employees, training and assigning activities to ensure the well-being and safety of up to 200 patrons per day.
Monitor the facility, paying attention to appropriate procedures and regulations.
Answer the phones and anyone’s questions
Check people into the facility
INTERNSHIPS
Peachford Hospital Dunwoody, GA August 2014-May 2015
Social Services Intern
Completed Biopsychosocial assessments with patients daily
Lead process groups centered on coping skills, reframing negative thoughts, identifying strengths, etc.
Schedule family sessions
Observe social worker leading family sessions
Help patients to create efficient and successful safety plans following discharge
Help connect patients with the appropriate aftercare that will further their success and recovery
Handle documentation, using the TIER database. Perform administrative functions.
H.A.V.E.N Academy Smyrna, GA November 2013-May 2014
Social Work Intern
Led anger management groups with fourth and fifth graders
Observed and Shadowed LCSW leading therapeutic groups
Observed how the children would interact with each other, the teachers, and social workers
Cobb Senior Services Marietta, GA August- December 2012
Case Management Intern
Shadow Case Managers and Program Leader.
Participate in home visits and assess clients under supervision. Work with group members in the neighborhood Center.
Handle documentation, using the Servtracker database. Perform administrative functions.
The Hartmann Center Marietta, GA August 2012-December 2010
Adolescent Center Intern
Supervised adolescents who were dependent on addictive substances.
Assisted with intake procedures
Observed and led counseling sessions/groups.
Planned successful group events.
Contact this candidate