Customer Service Sales
Resume:
Rebecca Suggs
**************@*****.***
Objective:
Seeking a position with an uprising company where I am able to utilize my skills to the fullest while learning, training and earning the opportunity for advancement. Qualifications:
10 years of professional experience in the Hospitality and Customer Service Industry Excellent communication and people skills
Motivated and goal oriented
Ability to multi-task and make quick decisions while problem solving Team leader and mentor
Professional History:
Diversified Consultants, Inc. 2013 – 2016
Collections, Customer Service and HCI, Clerical
Locate and notify customers of delinquent accounts by mail or telephone in order to solicit payment
Monitor overdue accounts using automated systems while soliciting and posting amounts paid to customers
Recorded information on customers financial status’ and collection efforts Reviewed terms of sales, service or credit contracts with customers Counseled customers on necessary actions and strategies for debt repayment Arranged schedules for repayment plans for customers based on their financial situations Compiled outstanding accounts reports, gathered credit and reference information Sorted and filed correspondence, data entry and answering incoming calls Dave and Busters 2012 –2013
Waitress and Bartender
Greeted all guests and delivered an unparalleled experience through customer service and creating a warm, fun atmosphere for all guests and team members Maintained responsibility for personal bank and ensured all financial transactions were accurate
Assisted in party set up and break down
Participated in all incentive programs and contests, driving sales and promoting the brand Hooters 2000 – 2006
Waitress
Operated computer system to process orders and payment transactions Provided high level of customer service and took immediate action to correct any Problems
Education: B ishop Kenny High School
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