Customer Service Mechanical

CURRICULUM VITAE

RAKESH KUMAR SINGH

SEC – * \D, ST – 37, Q. NO – 1140,

Bokaro steel city, Jharkhand – 827009

MOBILE NO. 957*******.

E - MAIL – **************@*****.***

OBJECTIVE

Work towards excellence and superiority in all spheres of industrial concern irrespective of job with sincerity and dedication to blossom the concern till zenith.

Executive Summary

. A well organized and careful listener with genuine interest in solving the customer’s problem possessing rich experience of 5 years as automotive All type service {body shop/service/AMC/WTY/PDI}.

. Excellent in providing customers with advice pertaining to the upkeep and care of their cars.

.Proficient in dealership service shop and serves as the liaison between the customers and the mechanic.

. Skilled in bringing a wealth of technical and mechanical experience to the job as well as customer service skills.

. Proficient in routine auto maintenance work estimate and troubleshooting.

. Well versed with the mechanism of a car

. Process of preparing a vehicle for delivery to the end-customer.

EDUCATION QUALIFICATION

.Matriculation From J.S.E.B, Ranchi 2003

.Intermediate from J.A.C, RANCHI 2005

PROFESSIONAL QUALIFICATION

.Professional Mechanical Computer Added Design from AUTODESK (Ranchi 2009)

.Used software- AUTOCAD, CATIA, ANSYS

.Diploma in automobile under I M I, RANCHI 2010

COMPUTER PROFICIENCY

.Proficient in word, Excel & internet

.S A P Citrix, Siebel DBM & DMS SERVER

TRAINING UNDERTAKING

. Two week mechanical service in TATA MOTORS, Jamshedpur.

.PDI / Body shop Supervisor 9 th Month {TATA MOTORS} Kraft motor in bokaro steel city.

EXPERIENCE

.P D I & AMC/WTY Incharge 2 Year 8 month {Ashok Leyland} Nanavati Vehicle PTV. LTD in Surat (April 11 to DEC 12 ).

. BODY SHOP in Charge {AMW} DHRUV MOTOR (I) PVT.LTD.in Bharuch. (JAN 13 to OCT 14 ).

.BODY SHOP in Charge {Bharatbenz} Bharat Turking (I) PVT.LTD.in odisa. (Nov 14 to now).

HOBBIES

.Travelling

.Listening To Music

PERSONAL DETAIL

FATHER’S NAME = Ram parsad Singh

DATE OF BIRTH = 02.10.1987

LANGUAGES KNOWN = English, Hindi

NATIONALITY = Indian

SEX = Male

MARITAL STATUS = Single

STRENGTH = Perseverance in nature & hard working

RELIGION =Hindu

DECLARATION

I hereby declare that the above given information is true to the best of my

Knowledge and belief.

(RAKESH KUMAR SINGH)

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