Customer Service Microsoft Office

ROBIN D RUSSELL

*** * ***** **

WINAMAC, IN *****

Phone: 574-***-****

Alt Phone:574-***-****

Email: *************@*****.***

Professional Summary

Reliable, detail orientated and dependable professional with over 20 years experience in providing financial, administrable, clerical and human services.

Ability Summary

Highly skilled in Microsoft Office including, Excel, Word, Power Point, and Outlook. Experienced with SAP, Navision, and Quick Books accounting software. Knowledgeable with payroll using ADP.

Employment History

Accounts Receivable Clerk

09/2016 - 01/2017 Accountemps/Walbash National 11590 N. Meridian, Carmel, IN Posted and reconciled ACH/Wire transfers, credit cards, and lock box deposits to customer accounts. Printed monthly account statements and mailed to customer. Ran weekly report to review customer accounts to ensure debits and credits balance. Compiled a 60 day monthly report for branches to review. Accounts Payable Clerk

06/2016 - 09/2016 Integrity Trade Svc./Galfab, Inc 1303 S. Heaton St., Knox, IN Opened incoming invoices and matched to packing slips. Entered invoices into accounting system.

Verified amounts in accounting system prior to printing vendor checks. Reconciled visa transactions with statements.

Maintained files for controller.

Receptionist

04/2016 - 05/2016 Manpower/Polymer Science, Inc. 902 N. 6th St., Monticello, IN Answered incoming calls on a multi line phone system for 3 plants and transferred calls to appropriate departments.

Maintained work order and purchase order files.

Inventoried office supplies and placed orders as needed for all 3 plants. Entered hourly employee time into ADP system and filed garnishments electronically. Used Quick Books to entered receivable checks to customers accounts. Greeted visitors, put them on registry and printed name tags. Customer Service

04/2015 - 10/2015 JDI Steel, Inc. Winamac, IN

Entered order into quickbooks for fulfillment.

Reviewed invoices to ensuring proper payments were made from customers. Filed completed invoices while performing data entry into excel spreadsheets. Met with customers to determine product needs to produce quality orders. Secretary

12/1999 - 04/2015 A. Schulman, Inc. (formerly Ferro Corp.) 1301 N. Flora St., Plymouth, IN Reviewed vendor invoices to ensure timely payments were made. Maintained accurate records and control reports.

Conducted monthly, quarterly, and yearly closings. Worked closely with human resources to ensure all aspects of data entry was accurate and correct and maintained all employees confidential files and benefits

Processed hourly/union employee weekly payroll via ADP. Verified purchase orders matched invoices.

Answered customer service calls and resolved any questions or concerns prior to delegating to the proper departments if needed.

Conducted safety trainings for employees annually. Served as internal ISO monitor.

Education and Training

Issuing Institution Location Degree Received Course of Study Knox High School Knox, IN High School Diploma Business

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