Sales Customer Service

Karen Liz

***** **** ******

Queens Village, NY *1428

Mobile: (347) 869- 0146

Email: ******@*****.***

Objective: To obtain an internship position in an accounting firm that will allow for my skills and knowledge to develop through exposure of real life experiences. As well as, gain new ideas for professional growth and growth of the company.

Education:

SUNY College at Old Westbury

Degree: Accounting B.A (In Progress)

Graduation Date: May ‘18

• Related Course Work: Accounting classes (ranging in Fundamental Accounting through Intermediate II Accounting, Cost Accounting, and Gov’t/Non-Profit Accounting), Marketing, Federal Income Tax, and Business Law classes.

• Awarded on the Dean’s List Spring ’16- Present

Work Experience:

Town of Bargains Furniture Corp, Brooklyn, NY 2014 – Dec 2016 Sales Associate

• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices

• Responsible for creating and maintaining referred business through strategic relations

• Organize purchases and merchandise using Microsoft Excel

• Present merchandise to customers according to their interest and needs

• Responsible for assisting customers with their business transactions

• Oversee all merchandise orders assuring their correct destinations

• Prepare sales slips/Invoices or sales contracts

• Pay extreme attention to detail in large cash transactions Receptionist/Customer Service 2012 – Promoted 2014

• Listen to customers’ questions and concerns, and provide answers or responses

• Provide information about products and services

• Take orders, calculate charges, and process billing or payments

• Review or make changes to customer accounts

• Handle returns or complaints

• Record details of customer contacts and actions taken

• Review and select standard responses for answers or solutions

• Refer customers to supervisors or more experienced employees SKILLS:

• Microsoft Word, Excel, and Power Point efficient

• Bilingual (English & Spanish)

• Very quick learner

• Able to make sense and logic out of financial documents and reports REFERENCES: Furnished upon request.

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